Ace Development Sr Specialist

**Company Description**It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.**Job Description** What you get to do in this role**:The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the AMS (or EMEA or APJ) Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:- Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.- Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.- Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.- Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.- Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)- Coach partners both remotely and face-to-face- Communicate partner programs' requirements and benefits across the ecosystem- Provide daily management of partner ecosystem- Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished- Conduct quarterly and bi-annual business reviews- Develop partner business case and program roadmaps- Articulate investment areas needed to both enter and progress through the partner program- Implement remediation plans- Manage partner portal and other systems- Work towards partner revenue goals through teaming and subcontracting- Participate in marketing events- Approximately 10% travel**Qualifications** To be successful in this role you have**:- At least 5 years prior experience working with sales, marketing, or Channel and Alliance partnership management.- Ability to work in a true 'east-west' operating model with both direct line and dotted line team members- Diligence at measuring and communicating progress to achieve targeted results, identifying obstacles and associated remediation plans.FD21**Additional Information** Work Personas**We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.**Equal Opportunity Employer**ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.**Accommodations****Export Control Regulations**From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.