Tech Specialist, Configuration Design
hace 3 días
This position is part of a Network Operations Center that operates 24x7 and it is internal and external customer facing. The key responsibilities constitute but not limited to opens, updates, and closes trouble tickets as required to track progress of trouble resolution. Assists with network configuration/reconfiguration. Assists in the collection of customer requested data such as traffic reports as needed. Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed. Maintains documentation of daily operations. Typically reports to first or second level management. Responsible for the less complex tasks required in the testing and analysis of all elements of the network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Assists and supports other employees in the Network Operations Center/Technical Assistance Center as initial fault isolation support for internal and external customers.- Solves Problems and Analyzes Issues- System Testing- Takes Initiative- Technical Troubleshooting- Technical Writing/Documentation- Telecom Regulatory Environment- Emerging Technologies- Ethernet- Fault Management/Network Incident Management- Innovates- IP Services- Network Architecture- Network Engineering- Network Operations- Networking/Communications Hardware- OSI 7-layer model- Business Orientation- Collaboration and Teamwork- Communicates Powerfully and Prolifically- Develops Strategic Perspective- Displays High Integrity and Honesty- Drives for Results- Problem Management- Process Management- Product Installation and Support- Project Management- Quality Management
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Tech Specialist, Configuration Design
hace 2 semanas
Azcapotzalco, México AT&T A tiempo completoDescription - ExternalJoin AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step...
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Customer Success Specialist
hace 1 semana
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Customer Success Specialist
hace 5 días
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Customer Success Specialist
hace 1 semana
Azcapotzalco, Ciudad de México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our...
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Customer success specialist
hace 5 días
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2 B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our...
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Customer Success Specialist
hace 1 semana
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our...
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Customer Success Specialist
hace 1 semana
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our...
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Remote Customer Service Phone Agent
hace 1 semana
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Customer Success Specialist
hace 1 semana
Azcapotzalco, Ciudad de México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Tech Specialist Support
hace 3 días
Azcapotzalco, México HSBC A tiempo completo-Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...
