Digital Experience and Ai Acceleration Manager

hace 2 semanas


Ciudad de México Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us**Job Description**:The Digital Experience and AI Innovation Manager builds out two main programs within Rockwell Automation, Lifecycle Services. First, the Digital Customer Experience, which brings together our external web interfaces to delivery customer insights, entitlements, support, pricing, and many other customer self-service focus areas. Second, the Digital Experience and AI innovation manager will lead our AI2 (AI Acceleration & Innovation) team. Reporting to the Director of Business Process' and Systems, this newly stood up team is chartered to acceleration AI use cases to value by- Encourage Innovation: Foster a culture of innovation by helping teams experiment with technology, receive training and certifications, work with other SMEs, and test their ideas in a POC/sandbox environment.- Scale Ideas and Use Cases: Lead a governance team to review incoming use cases and determine which ideas will receive investment to grow and deliver tangible value.**Your Responsibilities**:- You will provide leadership and daily management to a team consisting of direct reports, contracts, and shared service employees, including product owner(s), tech lead(s), and data scientist(s)- You will manage a multi-million dollar project budget and achieve investment ROI's, including providing regular status update to partners.- You will ensure on time and quality release of main technology deliverables.- You will lead collaboration across teams in an Agile process in tools such as Jira on the development of new digital experiences to achieve financial and digital goals.- You will work in a environment that fosters creativity and collaboration.- You will vendor Management: Engage and manage relationships with external AI technology vendors and partners.**The Essentials - You Will Have**:- Bachelor's degree in computer science, Artificial Intelligence, Data Science, or a related field.- The ability to travel up to 10%**The Preferred - You Might Also Have**:- 5 years + experience in a similar role within a tech-driven or organization.- Ability to analyze complex data to guide decision-making.- Ability to convey complex AI concepts to non-technical partners.- Innovation Mindset: A forward-thinking and approach with experience with new AI technologies.- Project Management: project management skills with experience delivering projects on time and within budget.- Experience with multiple AI technologies from low code to custom development, internally built and off the shelf use cases across a large engineering-centric global organization.- Experience with cloud platforms such as AWS, Azure, OpenAI, or Co-Pilot Studio.- Certifications in AI or project management (e.g., PMP, Six Sigma).**What We Offer**:Our benefits package includes- Comprehensive mindfulness programs with a premium membership to Calm- Volunteer Paid Time off available after 6 months of employment for eligible employees- Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.- Employee Assistance Program- Personalized wellbeing programs through our OnTrack program- On-demand digital course library for professional development... and other local benefitsLI-PT2LI-hybridRockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.


  • Project Manager, AI

    hace 1 día


    Ciudad de México, Ciudad de México Roots AI A tiempo completo

    Project Manager, AIRoots is seeking an execution-focused Project Manager, AI to join our Customer Success team and lead the end-to-end delivery of AI-powered automations for some of the world's most complex insurance carriers.We're building cutting-edge infrastructure that powers real-time document processing, custom model deployment, and multimodal...


  • Ciudad de México Arthur Page Society A tiempo completo

    Page is seeking to hire a Senior Manager of Digital Experience & Insights. This is a full-time, remote position reporting to the Vice President of Membership & Brand Experience. The role is expected to travel approximately 3-5 times annually, primarily for Page and other industry events.The Senior Manager of Digital Experience & Insights supports the...


  • Valle de Chalco, México Genesys A tiempo completo

    A leading customer experience company in Mexico is seeking a Senior AI Sales Specialist to drive revenue growth through positioning as the strategic AI platform for the Experience Economy. This role involves collaborating with various teams to convert AI interest into opportunities, lead AI dialogues with clients, and represent the company in AI market...


  • Valle de Chalco, México Genesys A tiempo completo

    A leading customer experience company in Mexico is seeking a Senior AI Sales Specialist to drive revenue growth through positioning as the strategic AI platform for the Experience Economy. This role involves collaborating with various teams to convert AI interest into opportunities, lead AI dialogues with clients, and represent the company in AI market...


  • Valle de Chalco Solidaridad, México Genesys A tiempo completo

    A leading customer experience company in Mexico is seeking a Senior AI Sales Specialist to drive revenue growth through positioning as the strategic AI platform for the Experience Economy. This role involves collaborating with various teams to convert AI interest into opportunities, lead AI dialogues with clients, and represent the company in AI market...

  • AI Software Engineer

    hace 2 semanas


    Ciudad de México, Ciudad de México Cofidencial A tiempo completo

    We're Hiring | AI Software Engineer (Bilingual EN/ES)Senior AI & Product AccelerationA global leader in the Education–Publishing sector is looking to strengthen its IT team by hiring a Full-Stack Generative AI Engineer with hands-on experience applying AI in production environments or advanced pilots.We are seeking someone who doesn't just understand AI...

  • AI Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Darwin AI A tiempo completo

    We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...


  • Ciudad de México Darwin AI A tiempo completo

    **About Darwin AI**Darwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI...


  • Ciudad de México, Ciudad de México Genesys A tiempo completo

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Product Manager AI

    hace 2 semanas


    Ciudad de México, Ciudad de México Plata Card A tiempo completo

    We are looking for an experienced and forward-thinking Product Manager to lead the digital transformation of our Collections function. This role will be pivotal in driving the design, development, and implementation of AI-driven capabilities and telephony enhancements to improve recovery rates, and operational efficiency.The ideal candidate will combine...