Sr. Analyst
hace 4 semanas
Sr. Analyst - Client Success Management page is loaded## Sr. Analyst - Client Success Managementlocations: Mexico - Colonia Juarez - Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R The Customer Success Operations Specialist plays a crucial role in supporting and optimizing the Customer Success Management (CSM) team through process standardization, reporting, compliance management, and operational support. This position serves as the operational backbone of the Customer Success function, ensuring efficient processes, accurate data management, and effective cross-functional collaboration.* Building and standardizing scalable processes and best practices, both for the CSM team and in association with various parts of the organization (Customer Support, Sales, Marketing)* Assisting with documenting these processes and best practices, delivering training around them and driving adherence to them* Defining and producing KPIs, executive reporting and dashboard creation* Responding to our Customer’s Vendor Assessment Requests* Running the annual audit compliance* Administration of third-party portals (creating user profiles, troubleshooting, liaising with service providers, etc.)* Maintaining and enriching Customer Success tools and platforms with the most up-to-date data* Identifying new tools to increase efficiency and automation* Building a dedicated feedback loop to ensure knowledge flow across the organization* Coordinating CSM event planning (webinars, customer events) and communication efforts* Tracking and helping drive completion of key CSM deliverables and initiatives- Provides basic operational support for Client Success initiatives- Basic understanding of Client Success metrics and their business impact- Executes daily operational tasks following established processes- Works under supervision to resolve known issues- Shares knowledge with peers- Developing technical skills in relevant Client Success platforms/tools**Come as You Are****Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.****We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.**At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.Join our to stay in the loop on upcoming roles, events, and new opportunities across Nasdaq.Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role-specific details.We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’ .#J-18808-Ljbffr
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Sr Data Analyst
hace 2 semanas
WorkFromHome, México Scanda A tiempo completoSR DATA ANALYST Alia, an IT consultancy with over 25 years in the market, is hiring : Main activities to be developed: Act as the focal point in NORLA for the data team, leading the development of global Customer360 and Event360 data models. Responsible for monitoring tasks related to the stabilization and improvement of customer data in global repositories....
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Data Analyst Sr
hace 2 semanas
WorkFromHome, México Enki A tiempo completoDescripción Empresa, líder en el sector de Tecnologías de la Información, se encuentra en la búsqueda de un perfil para el puesto de Data Analyst Sr. Este rol es esencial para la organización, ya que el profesional seleccionado será responsable de analizar y transformar grandes volúmenes de datos en información estratégica, proporcionando insights...
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Data Analyst Sr
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WorkFromHome, México Stori A tiempo completoThe Role As a Data Analyst Sr at Stori you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged on three types of work - Innovation, Business Intelligence, and Data Management: Innovation Use Open Source / Digital...
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Global Pricing Strategy Sr. Analyst — Services
hace 2 semanas
WorkFromHome, México Salesforce, Inc. A tiempo completoA global tech company in Veracruz, Mexico is seeking a Sr. Analyst for Professional Services Pricing Strategy. You will develop pricing strategies, conduct financial analyses, and collaborate with various departments including Finance and Legal. The role requires 5-6 years of experience, a Bachelor's degree, and proficiency in Excel. This is a full-time...
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Functional Sr. Analyst Oracle SCM
hace 3 días
WorkFromHome, México Hach A tiempo completoOverview Join to apply for the Functional Sr. Analyst Oracle SCM role at Hach . Reporting to the Sr. Manager Business System, the Functional Sr. Analyst Oracle SCM is responsible for leading Oracle SCM implementations and enhancements, bridging business needs with technical solutions, and optimizing supply chain processes across purchasing, inventory, order...
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BPA Sr. Analyst, Corporate Functions
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WorkFromHome, México Alcon MX A tiempo completoBPA Sr. Analyst, Corporate Functions page is loaded## BPA Sr. Analyst, Corporate Functionslocations: Ciudad de Mexico, Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (9 days left to apply)job requisition id: R- # **BPA Corporate Functions Sr Analyst**## *Location: Mexico City*At Alcon, we are driven by the...
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FBS Sr. Product Analyst
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WorkFromHome, México Capgemini A tiempo completoOverview We are seeking a highly motivated Sr. Product Analyst to join our team. Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual...
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BPA Sr. Analyst, Corporate Functions
hace 3 días
WorkFromHome, México Alcon A tiempo completoJoin to apply for the BPA Sr. Analyst, Corporate Functions role at Alcon . Location: Mexico City At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career...
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Senior Quality Analyst, Patient Support Center
hace 2 semanas
WorkFromHome, México Marketing A tiempo completoA leading healthcare company in Mexico is seeking a Sr Performance Excellence Analyst to evaluate and enhance the performance of its Patient Support Center. This hybrid role requires strong communication and analytical skills, along with 2-5 years of relevant contact center experience. The analyst will provide detailed feedback and support performance review...
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Sr. Analyst, Professional Services Pricing Strategy
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WorkFromHome, México Salesforce, Inc. A tiempo completoSr. Analyst, Professional Services Pricing Strategy - Global page is loaded## Sr. Analyst, Professional Services Pricing Strategy - Globalremote type: Office - Flexiblelocations: Mexico - Mexico City: Mexico - Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR *To get the best candidate experience, please consider applying for a maximum...
