Global Product Owner, Salesforce

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. Global IT Project Manager is responsible for system & business process analysis, project management, system support, system configuration and end-user training and process development. This role is responsible for ensuring that MCC Label achieves maximum value out of their investments in Salesforce & SAP CPQ; Sales Cloud, Net Zero Cloud & our CPQ solution. Responsible for building relationships with Global Sales & Pricing teams to provide enterprise-wide planning, project management, configuration, design, delivery, support and training services, as well as identify, prioritize, and deliver continuous improvement enhancements and strategic project objectives that meet the business needs. Why work at MCC Compensation: Competitive Compensation Generous benefits package including saving fund, grocery coupons, private medical clinic and other benefits above the Mexican law. Paid Holidays: New Year's Day, Mexican Constitution, Birthday Benito Juarez, Labor Day, Independence Day, Mexican Revolution,Christmas Day. Responsibilities Apply strong knowledge of assigned business processes for analyzing, designing, developing, and testing system functions for assigned business areas to ensure that the supporting systems meet the business requirements. Apply strong project management to keep projects on track, on time and on budget while ensuring a strong understanding of all aspects of the project and being the liaison between the business stakeholders and the System Analysts and Developers. Work with users to gather detailed requirements and develop functional specifications for new system requirements, system enhancements and reporting requirements. Utilize data & process analysis methods and tools to identify system and process improvement opportunities. Functional configuration and maintenance of assigned business systems to support new implementation project requirements and enhancements for changing operational and business needs. Create and maintain system, process, and end-user documentation. Ensure that project requirements, timeline, budget, and scope are met. Conduct knowledge transfer and training to end-users, including sharing best practices. Development and maintenance of reports using MCC standard reporting technologies. Perform data analysis and application development, including minor programming, to support data migration from legacy systems to MCC standard business systems and custom requirements as required. Act as functional and technical liaison between users and the IT application development and data analytics teams to deliver custom solutions that require more complex program coding. Provide user support for business systems related issues including researching transactional issues, identifying root causes and driving resolution. Administer and support application as necessary (login, functionality, reporting, data integrity, interfaces). Maintain support log of issues and requests following MCC’s service request guidelines. Ensure all established policies, procedures and controls are enforced and followed. Model the Corporate Values (Accountability, Drive for Results, Customer Focus, Innovation & being a Team Player) and Principles. Participates in special projects and performs other duties as assigned. MCC has been around over 100 years, and we pride ourselves on our high level of excellence. Every team member of MCC is expected to treat all associates respectfully and professionally. Qualifications Experienced (2 years or more) in IT with responsibilities for CRM or ERP system configuration and support preferably Salesforce Project Management experience and expertise Business process, system and data analysis skills with business application project implementation experience. Advanced technical ability to manage and support Salesforce systems. Experience with (but not necessarily expert in) Microsoft Windows, Windows Server and Database Technology. For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations. MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at If you need assistance or an accommodation in applying, please contact our Human Resources Department at Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr