IT Site Support

hace 4 semanas

Guadalupe, México Dematic A tiempo completo

What we offer:- Serve as the primary point of contact for an assigned site.- Work directly with Site Administrative Assistants to support Local Leadership needs.- Installing and configuring Dell Hardware & peripherals.- Image, upgrade pc/MacBook hardware through MDT, SCCM and Symantec Ghost.- Install programs/software with executables and SCCM software center.- Performing data migrations using various tools such as OneDrive.- Accurately track & document the installation and or removal of equipment in CMDB.- Coordinate directly with end-user in setup of new device, shipping and return of old pc.- Experience with end-user virtual private network configuration (Pulse, AoVPN).- Provide IT/AV conference support for onsite/offsite executive presentations, events, and meetings including wireless networking, telephony, projectors, speakers, clickers, and closed-network printer setups.- Assist in employee On-boarding process, including equipment procurement & imaging.- Utilize ticketing system to document service request and incidents.- MS Office 365 support knowledge, including Outlook Calendar and MS Teams support.- Printer management including standard break/fix of hardware, software, and networking issues.- Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure.- Demonstrate ownership and manage executive incident resolution from end-to-end in a highly responsive manner.- Strong task management skills: ability to prioritize, triage, resolve and escalate in an efficient and effective manner.- Participate in weekly IT Site Support meeting.- Participate in team projects that enhance the quality or efficiency of Service Desk delivery.- Attend training and compliance sessions as required.Tasks and Qualifications:Qualifications and Requirements:- Three or more years of experience in computer operations, or desktop support areas doing similar work as duties outlined above.- CompTIA A+ Certification, MCSE, or other IT Certifications.- Working knowledge of and experience with Windows10, Office365, Teams and SCCM.- Experience with Inventory / Asset Tracking software.- Ability to follow written IT policies and procedures.- Strong communication and interpersonal skills.- Strong organizational skills and a strong attention to detail.- Ability to work independently with mínimal supervision.- Ability to unboxing and disposal of OEM packaging.- Routine transporting of items up to 30 lbs.

  • IT Site Support

    hace 2 horas

    Guadalupe, México Dematic A tiempo completo

    What we offer: - Serve as the primary point of contact for an assigned site. - Work directly with Site Administrative Assistants to support Local Leadership needs. - Installing and configuring Dell Hardware & peripherals. - Image, upgrade pc/MacBook hardware through MDT, SCCM and Symantec Ghost. - Install programs/software with executables and SCCM software...

  • IT Systems Site Administrator

    hace 2 semanas

    Guadalupe, México STERIS A tiempo completo

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.**Position Summary**:**Duties**:**40%- 60% End User Technical Support (Highly Skilled)**- Provides higher level technical support. (Desktop/Software Peripherals).- Provides security oversight...

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    hace 2 días

    Guadalupe, México Hammond Power Solutions A tiempo completo

    **General purpose**:The IT Support Specialist assumes the responsibility of delivering effective helpdesk and technical support to both internal and remote users, while actively contributing to the overarching goals of the IT department. Their role involves managing user issues, deploying and maintaining a diverse range of IT hardware and infrastructure,...

  • On-site IT Support

    hace 1 semana

    Valle de Guadalupe, México Magnocampo A tiempo completo

    A technology solutions provider in Mexico, Jalisco, is seeking an IT support specialist. This role involves providing excellent user support, managing IT administrative tasks, and ensuring user satisfaction. The ideal candidate should have a Bachelor's Degree in Information Technology, at least 2 years of experience, and a valid driver's license. Offered...

  • IT Business Support Analyst

    hace 4 semanas

    Guadalupe, México Foam Holdings, Inc. A tiempo completo

    Overview:*****Responsibilities**:- Workstation deployment and management, hardware and software setup, maintenance, upgrades, and support.- Network deployment, management, and support.- Maintain phone system.- Keep updates on servers, switches, and software current.- Maintain and update cyber-security software, virus, network, and data security protection on...

  • Technical Support Engineer

    hace 1 semana

    Guadalupe, México Acuity Brands, Inc A tiempo completo

    A leading industrial technology company located in Nuevo León, Mexico, is looking for a Technical Support specialist to enhance customer experience. In this role, you will provide technical support primarily for control products, troubleshoot issues, and assist with setups. Candidates should have a background in customer service and strong technical...

  • Technical Support Analyst

    hace 1 semana

    Guadalupe, México Acuity A tiempo completo

    A leading industrial technology company in Nuevo León is seeking an entry-level candidate to enhance customer experience while providing technical support for control product lines. Responsibilities include troubleshooting, programming assistance, and addressing customer inquiries. Ideal candidates should have customer service experience and strong...

  • IT Analyst

    hace 1 semana

    Valle de Guadalupe, México Magnocampo A tiempo completo

    Objective Provide support to users through excellent service. Likewise, contribute to continuous improvement projects inherent to the IT infrastructure at Magnocampo. Critical Functions Perform administrative control of the IT area and technological equipment. Provide support to users in the use of their technological tools. Ensure internal customer...

  • DevOps/ Site Reliability Engineer

    hace 5 días

    Guadalupe, México Kion Group AG A tiempo completo

    DevOps/ Site Reliability Engineer page is loaded## DevOps/ Site Reliability Engineerlocations: Guadalupe, Mexicoposted on: Posted Todayjob requisition id: JR-0071283The Site Reliability Engineer will be part of the Platform Operations Global Team, responsible for managing cloud-based infrastructure and services for the custom Java-based and third-party...

  • DevOps/ Site Reliability Engineer

    hace 3 días

    Guadalupe, México Kion Group AG A tiempo completo

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