Client Service Representative

hace 3 semanas


Desde casa, México 1840 & Company A tiempo completo

**Client Service Representative - Mexico****REMOTE JOB****Requirements**:Own laptop/desktop- Core i5 or higherRAM - 8GB or higherMUST be fluent in English (written and verbal)with 3-5 years minimum experience.Working web camera and HeadphonesStart Date: ImmediateAbout us1840 & Company is a globally managed marketplace for vetted professional resources and outsourcingsolutions. We proactively curate a global marketplace of freelance marketers, developers, and financeprofessionals. Additionally, 1840 and Company delivers managed outsourcing solutions such as contact centerand back-office solutions currently from a work-from-home model. At 1840 & Company, we rely onknowledgeable professionals to interact with our valued customers when they have questions or concernsThey are looking for a Full-time Client Service Representative**Responsibilities**:- Promote, build, and nurture positive lasting relationships- Assist clients with technical troubleshooting- Promoting the benefits of the COMPASS suite of products to subcontractors,- And providing client feedback to our internal teams to promote company growth**Requirements**:- A Minimum of 2 years of experience in customer service and support- Previous client-facing experience in construction or software as a service (SAAS) is a plus- Tech-savvy and able to learn, adapt and effectively communicate new technologies- Excellent verbal and written communication skills- Highly organized and able to multi-task and prioritize multiple strategic initiatives- Entrepreneurial and go-getter attitude with a drive to disrupt the status quo- Proficiency in MS Office, G-Suite, web-based CRM (Salesforce)B9yfdBxGTh



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