(Cen) CRM Product Analyst

hace 3 semanas

Saltillo, México CEMEX A tiempo completo

Gather and collaborate through research and feedback the detailed needs, processes, business rules and dataflows to successfully co-design and implement our digital model evolution.**Main Responsibilities**:- Understand and document internal needs that are provided by internal stakeholders (Sales Teams, Sales Backoffice, Inside Sales, BSO, Service Agents, P&IT) to deploy and evolve our digital model- Identify and approach local regulations and business rules updates- Recognize current local tools and practices in place to have a reference impact and change assessment to design and execute an action plan- Validate the data elements across the journey to have the optimum dataflow- Document business cases and use-cases scenarios- Design and evolve digital experiences**Position Challenges**:- Identify the criticality of model gaps- Maximize the value for our customer and CEMEX from prioritizing upgrades in the model- Effectively identify value-added actions on the journey vs nice-to-have items- Suggest the preliminary priority of evolution items- Ensure the level of detail needed for operative and tactical domains- Project time management and follow-up on plan**Qualifications**:- Language Proficiency on English and Spanish. Desired on French.- Bachelor or master’s degree on Computer Systems, Information Technologies, Business Management, Commerce, Sales, Administration- At least 5 years of experience on B2B commercial processes and customer experience in CEMEX or related industries, CRM, digital transformation- Microsoft Office, CRM, SAP, Power BI, Miro, Jira- Presentation skills and public speaking, team player, data driven, change management skills, critical and innovative thinking, research analysis, UX/UI standards, Lean and Agile methodologies, global perspectives understanding, time management, high commitment**Internal/External Relations**:INTERNALAt Global and Regional level with: Commercial Development, Customer Experience, Sales/Commercial, BSO, P&ITEXTERNALConsultants, vendors**CEMEX Diversity and Inclusion Statement**:At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.

  • (Cen) CRM Intake Jr Analyst

    hace 3 días

    Saltillo, México CEMEX A tiempo completo

    Gather and collaborate through research and feedback the detailed needs, processes, business rules and dataflows to successfully co-design and implement our digital model evolution ensuring sustained adoption. **Main Responsibilities**: - Coordinate and prepare council sessions - Take actions on user feedback and research - Design and maintain adoption...

  • (Cen) CRM Intake Jr Analyst

    hace 2 días

    Saltillo, México CEMEX A tiempo completo

    Gather and collaborate through research and feedback the detailed needs, processes, business rules and dataflows to successfully co-design and implement our digital model evolution ensuring sustained adoption.**Main Responsibilities**:- Coordinate and prepare council sessions- Take actions on user feedback and research- Design and maintain adoption...

  • (Cen) Analyst Consolidation

    hace 2 semanas

    Saltillo, México Cemex A tiempo completo

    We are looking for a talented professional to staff the position of **Analyst Consolidation, **who will participate in the execution of CEMEX's financial consolidation, top management presentations necessary for decision making, analysis of the financial statement items and active participation in the Crontrollership's Digitalization Project.**Main...

  • (Cen) Data Analyst

    hace 2 semanas

    Saltillo, México Cemex A tiempo completo

    The role of data analyst works as part of Insights team in the Process Assessment area and builds business intelligence projects taking advantage of the organizational data lakes and other sources.This position is expected to interpret the auditors' requirements and create innovational projects using data analysis methods, building data science apps or...

  • Administrador CRM

    hace 3 semanas

    Saltillo, México LADRILLERA MECANIZADA A tiempo completo

    **Coordinador de CRM**Educación: Mercadotecnia o AfínExperiência 2 añosDeseable manejo de Deseable Zoho, SalesforceExperiência con Excel nível Avanzado**Actividades**- Asegura el correcto funcionamiento de la plataforma CRM- Automatización de procesos comerciales que incrementan la productividad de los vendedores- Proveedor de información clave de...

  • (Cen) Network Optimization Analyst

    hace 2 semanas

    Saltillo, México Cemex A tiempo completo

    The Network Optimization Analyst will be responsible for designing strategic long-term optimization models not only to support decisions on CAPEX Projects, but also to define optimal sourcing, operational benefits by increasing production capacities, opening/closing/relocating plants, EBITDA optimization, marginal cost, and profitability analysis.The Network...

  • (Cen) Facilities Sustainable Operation Analyst

    hace 2 semanas

    Saltillo, México Cemex A tiempo completo

    As a Facilities Sustainable Operation Analyst, you will be responsible for analyzing, developing, and implementing sustainable practices within our company's facilities.You will work closely with various teams to identify areas for improvement and develop strategies to reduce energy consumption, minimize waste, and promote environmentally friendly...

  • (Cen) Lead To Quote And Crm Sr Consultant

    hace 2 semanas

    Saltillo, México Cemex A tiempo completo

    Head of the Lead to Quote (L2Q) and CRM digital solutions.Self-motivated.Main ResponsibilitiesConceptualize, define, and lead the development of digital solutions related to the "Lead to quote" processes and CRM Solutions.Assure the Digital Solutions lifecycle: Conceptualization, budget, business case, technologies evaluation (RFI, RFP), processes &...

  • (Cen) Ethos Analyst

    hace 3 semanas

    Saltillo, México CEMEX A tiempo completo

    The ETHOS Analyst leads the Ethics and Compliance program execution and evolution globally, providing general support on four levers: Awareness, Case Management, Governance and Guidelines to build an ethical culture for everyone everywhere.**Main Responsibilities**:- Awareness: coordinate design, execution, and follow-up of communication campaigns to...

  • (Cen) Ethos Analyst

    hace 2 semanas

    Saltillo, México Cemex A tiempo completo

    The ETHOS Analyst leads the Ethics and Compliance program execution and evolution globally, providing general support on four levers: Awareness, Case Management, Governance and Guidelines to build an ethical culture for everyone everywhere.**Main Responsibilities**:- Awareness: coordinate design, execution, and follow-up of communication campaigns to...