Oracle Emp Support Services Consultant

hace 1 semana

Desde casa, México Mountain State Software Solutions (MS3) A tiempo completo

Oracle EMP Support Services Consultant**Primary Roles and Responsibilities**:- Assessing and resolving client support issues that are submitted via Argano’s Support portal- Monitor Support portal for open tickets from clients and reply promptly to all requests- Provide assistance to Sales team regarding Support Service offerings.**Job Requirements**:- Must be well-organized, detailed oriented and able to work in a fast-paced environment- Customer service focused with strong verbal communication skills- Strong ability to work in a team environment and work in collaboration with different people throughout the organization- Strong problem-solving skills- Standard work hours are from 8AM - 5 PM local**Desired Skills and Experience**:- 5+ years of implementation experience or hands-on administration with Oracle EPM/BI solutions is required- Experience with Oracle Planning Cloud (previously PBCS or EPBCS) preferred- Experience with Oracle Financial Close and Consolidations (FCC) Cloud preferred- Experience with Oracle Data Management or FDMEE desired- Experience with Smart View required- Experience with Narrative Reporting desired- Experience with Essbase (on prem or cloud) preferred- Experience with Oracle Account Reconciliation (ARCS)- Business-related Degree or MBA preferred**Additional Details**:**Search Firm Representatives Please Read Carefully**:**About interRel**Founded in 1997, interRel Consulting is the longest-standing partner dedicated solely to implementing Oracle Enterprise Performance Management (EPM) Cloud and Business Intelligence (BI) solutions. interRel is an Oracle Platinum Partner, Cloud Select Partner, and Cloud Excellence Implementer. The company is a winner of Oracle’s Global Cloud Partner of the Year for EPM and the only four-time winner of North America Partner of the Year for EPM and BI. The company is a nine-time Inc. 5000 honoree committed to education with a platform that includes 10+ books in its best-selling technical reference series, “Look Smarter Than You Are with Hyperion,” free weekly webcasts, and the free-access video education platform on YouTube, Play it Forward. Home to four Oracle ACE Directors, one ACE Associate, and one ACE Alumni, interRel frequently participates in international tours with Oracle Groundbreakers.

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