Incremental Sales Account Manager

hace 1 semana

Ciudad de México redhat A tiempo completo

**About the job**:- The Red Hat Customer Success team is looking for an Incremental Sales Account Manager to join us in Mexico City, Mexico. In this role, you will be responsible for working on and closing renewals in close cooperation with Sales teams within a designated set of customers. This is a great opportunity to work collaboratively with multicultural internal and external teams to improve business and create solutions that serve Red Hat and our customers.**What you will do**:- Work with customers and Red Hat’s sales teams to identify renewals, upsell, and cross-sell opportunities, and optimize quality of service, business growth, and customer satisfaction- Secure the renewals business by engaging end-users, partners, and distributors- Provide basic back-office services, e.g., provide quotes, perform customer research, prepare booking documentation, and book orders- Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard customer relationship management (CRM) tool- Work with the Finance, Bid Desk, Legal, and Operations teams across the region to facilitate deals and make sure that all necessary information is available**What you will bring**:- Bachelor's degree, preferably in business administration, marketing, or a technical discipline- Demonstrated success in a similar technology or software sales support position, e.g., outside sales, inside sales, telesales, or sales administration; understanding of the complete sales cycle management from prospecting to closing- High-quality customer service skills- Good organizational and time management skills- Objection handling skills- Ability to work well within a senior team and coordinate complex activities in a fast-paced environment- Motivated and committed- Fluent language skills in English is a plusLI-JR1**About Red Hat**:

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