Service Manager

hace 2 semanas


Guadalajara, México NTT DATA A tiempo completo

**Req ID**: We are currently seeking a Service Manager to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).**Service Manager**This position cam be 100% remote, you can work from anywhere in Mexico.Account/Delivery Management-Delivery Oversight-ITIL/ITSM Processes )**Must have Skills**:- **8+ years of relevant experience**- **Service Management**- **3 years of Account/Delivery Management-Delivery Oversight-ITIL/ITSM Processes )**- **3 years of ITIL processes and principals**- **Strong written and verbal skills**- **4 years of creation and documentation if ITIL processes**- **Advanced Level of English**Nice to have, but not required:- Experience working in ServiceNow ITSM- ITIL 4 Foundations Certification**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.****Job Segment**:Consulting, Manager, Technology, Management


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