Bilingual Scheduler
hace 6 días
**Responsibilities**:Oversee Call Center Operations: Manage daily call center activities, ensuring efficient handling of patient calls, appointment scheduling, and inquiries.Customer Service Excellence: Resolve escalated patient concerns, maintaining a high level of patient satisfaction.Scheduling & Coordination: Oversee appointment scheduling and coordination to ensure timely and accurate service delivery.Compliance: Ensure call center operations comply with HIPAA and other healthcare regulations.Performance Monitoring: Track key performance metrics (e.g., call volume, wait times, customer satisfaction) and provide reports to management.Process Improvement: Identify and implement improvements to increase efficiency and enhance service quality.Technology Management: Ensure proper functioning of call center software and systems, troubleshooting issues as needed.Collaboration: Work with other departments (e.g., medical records, billing) to ensure seamless patient service.**Qualifications**:Education: Bachelor’s degree in healthcare administration, Business, or related field (preferred) or equivalent work experience.Experience: 3+ years in healthcare call center management or a related field. (preferred)Skills: Strong leadership, communication, and problem-solving skills. Proficiency with call center software, CRM systems, and MS Office.Knowledge: Familiarity with medical terminology, healthcare systems, and HIPAA compliance.Must be Proficient in Spanish and English speaking and understanding.Work Location: In person
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Bilingual Medical Scheduler
hace 1 día
Monterrey Centro, México Neurology Company A tiempo completo**Responsibilities**:Oversee Call Center Operations: Manage daily call center activities, ensuring efficient handling of patient calls, appointment scheduling, and inquiries.Customer Service Excellence: Resolve escalated patient concerns, maintaining a high level of patient satisfaction.Scheduling & Coordination: Oversee appointment scheduling and...
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Scheduling / Planner
hace 1 día
Monterrey, México KBR A tiempo completo**Title**:Scheduling / Planner**Scheduler / Planner**- Must handle Primavera P6 and MS Project- Bilingual (English / Spanish)- KBR experience is desirable- to work ON SITE in Mexico CityBachelor's degree in Computer Science, Systems Administration, Civil Engineering and related fields.Ensures the development and completion of job progress milestones through...
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Master Scheduler
hace 4 semanas
Monterrey, México Regal Rexnord A tiempo completoMajor Responsibilities:- Owns and drives the Sales, Inventory, and Operations planning process. Manages Production Sales Inventory (PSI) Specialists. Provides hiring, promotion and disciplinary action recommendations, as well as performance evaluation and feedback for direct reports.- Implements and maintains PSI Planning tools; Monthly forecast creation,...
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Construction Coordinator
hace 1 semana
Monterrey, México Ssoe Group A tiempo completoVacante para la empresa SSOE Group en Nuevo Laredo, Tamps -Monterrey, Nuevo León En SSOE valoramos el talento y el esfuerzo, y ofrecemos un ambiente de trabajo competitivo que atrae y retiene a los mejores profesionales. RESPONSABILIDADES Coordinates single or multi discipline projects of small to medium size. Responsible for supervising construction...
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Construction Coordinator
hace 3 semanas
Monterrey, México SSOE Group A tiempo completo**Vacante para la empresa SSOE Group en Nuevo Laredo, Tamps -Monterrey, Nuevo León**:You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a...
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Construction Coordinator
hace 4 semanas
Monterrey, México SSOE Group A tiempo completo**Vacante para la empresa SSOE Group en Nuevo Laredo, Tamps -Monterrey, Nuevo León**:**Construction Coordinator**You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are...
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Construction Manager
hace 4 semanas
Monterrey, México SSOE Group A tiempo completo**Vacante para la empresa SSOE Group en Nuevo Laredo -Monterrey, Nuevo León**:IngenieriaMecanicaRevitAutoCAD**Construction Manager**You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in...
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Construction Manager
hace 1 día
Monterrey, México SSOE Group A tiempo completo**Vacante para la empresa SSOE Group en Nuevo Laredo -Monterrey, Nuevo León**: IngenieriaMecanica Revit AutoCAD **Construction Manager** You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve...
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Production Planning
hace 1 semana
Monterrey, México Columbus McKinnon A tiempo completoProduction Planning & Customer Service Manager Manager, Production Planning and Customer Service Job Summary/Overview The Production Planning and Customer Services Manager is responsible for overseeing the production planning and the execution of production schedules, ensuring exceptional customer service, and fostering collaboration between the operations...
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Production Planning
hace 1 semana
Monterrey, México Columbus McKinnon A tiempo completoProduction Planning & Customer Service Manager Manager, Production Planning and Customer Service Job Summary/Overview The Production Planning and Customer Services Manager is responsible for overseeing the production planning and the execution of production schedules, ensuring exceptional customer service, and fostering collaboration between the operations...
