Operational Risk Sr Supervisor C

hace 1 día

Tlahuac, México Citi A tiempo completo

**Responsibilities**:- Looks for ways to improve the current process and share best practices with senior leadership.- Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed.- Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks.- Builds trusted internal and external customer relationships- Has the ability to operate with a limited level of direct supervision.- Can exercise independence of judgement and autonomy.- Acts as SME to senior stakeholders and /or other team members.- Ability to manage teams.**Qualifications**:- 2-5 years relevant experience- High Level analytical research and investigative skill set including experience with background checks/intelligence/customer research/transactional analysis - High level of analytical skills and complex problem-solving- Excellent planning and organizational skills- Proficient PC skills (Microsoft Office with emphasis on Excel)- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- Bachelor’s/University degree or equivalent experience- Advanced English- Knowledge or experience of 3 and 6 years in Internal Control, Internal Audit, Processes areas.- Knowledge or experience in Contact Center y Collections (Operations)- Knowledge or experience in open, follow up and close the issues or observations.- **Job Family Group**:Risk Management- **Job Family**:Operational Risk- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting

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