Partner Concierge Desk

hace 2 semanas

Ciudad de México Atos A tiempo completo

**Job Applicant Privacy Notice**:**Partner Concierge Desk**:- Publication Date: Oct 17, 2025- Ref. No: - Location: Mexico City, MX**About Atos Group**Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.**Partner Concierge Desk****Job in a nutshell**:In this role, you will act as the single point of contact for all partner-related resale transactions, license processing, procurement coordination, and delivery alignment. You will support Sales in driving the Partner VAR pipeline with the mission to accelerate deal cycles, reduce operational friction, and ensure partner compliance and value realization.**What will you be doing**:- Serve as Partner Concierge Specialist and be accountable for SLA compliance.- Handle deal registration, quotes, and purchase order (PO) coordination.- Manage all software/SaaS entitlements and renewals.- Liaise with internal procurement teams for partner PO processes.- Ensure delivery readiness by verifying all resale and licensing aspects before execution.- Track all open resale transactions by partner, product, and stage.- Prepare License & Entitlement Reports listing licenses sold, consumed, and expiring, including alerts and co-term options.- Measure desk performance through Deal Desk SLA Reports: quote turnaround time, PO processing, and partner feedback.- Develop Partner Enablement Kits with custom onboarding and how-to guides for resale and license flow.- Provide Compliance Snapshots to check license use vs contract, audit readiness, and reseller program thresholds.- Create Delivery Handoff Checklists to ensure completeness before delivery teams start.- Identify upcoming license/software renewals and align with account plans through Renewal Heatmaps.**Requirements**:- 2 - 5 years of experience in Project Management or Procurement.- Strong knowledge of procurement processes.- Ability to adapt to Atos Sales, Legal, and Procurement processes and requirements.

  • Concierge

    hace 1 semana

    San Miguel de Allende, México TALENTORÍA A tiempo completo

    **Education, Experience and Knowledge Requirements** - Two (2) years’ front desk and/ or concierge experience in hospitality, private club and property management environments preferred; - Bi-lingual in Ability to fluently read, speak, write and comprehend the English language; - Ability to communicate clearly and concisely, orally and in writing, maintain...

  • Service Desk Analyst

    hace 5 días

    Ciudad de México Wipro Limited A tiempo completo

    Job Description - **- Job Title: Service Desk Analyst - L3- Req Id: 101810- City: Mexico City- State/Province: Mexico- Posting Start Date: 10/30/25- - Job Description:**Job Description - Service Desk Analyst**: - 0-2 years of experience in a service desk or technical support rol . Provide first and second-level IT support for multiple customers via mail,...

  • Concierge

    hace 2 semanas

    San Miguel de Allende, México Destination Club Management A tiempo completo

    Quinta Tenerías Residence Club, the first luxury Vacation Club in the heart of San Miguel de Allende is looking for a Concierge. The primary purpose of this position is to provide and fulfill concierge responsibilities for the Owners, Guests and operations in accordance with policies, standards and guidelines established. This position is a very visible...

  • Concierge

    hace 5 días

    San Miguel de Allende, México Destination Club Management A tiempo completo

    Quinta Tenerías Residence Club, the first luxury Vacation Club in the heart of San Miguel de Allende is looking for a Concierge. The primary purpose of this position is to provide and fulfill concierge responsibilities for the Owners, Guests and operations in accordance with policies, standards and guidelines established. This position is a very visible...

  • Moving Concierge

    hace 1 día

    Ciudad de México Porch Mexico A tiempo completo

    Porch Group is a vertical software company reinventing the home services and insurance industries. Through our family of technology, SaaS, and Insurance companies we are able to offer innovative software and service solutions to more than 28,500 companies, and 350,000 policyholders across the country. Our mission is to completely transform the way people...

  • Concierge

    hace 5 días

    San Miguel de Allende, México Destination Club Management A tiempo completo

    Quinta Tenerías Residence Club, the first luxury Vacation Club in the heart of San Miguel de Allende is looking for a Concierge.The primary purpose of this position is to provide and fulfill concierge responsibilities for the Owners, Guests and operations in accordance with policies, standards and guidelines established. This position is a very visible...

  • Service Desk Regional Lead

    hace 1 día

    Ciudad de México Citi A tiempo completo

    **Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

  • Help Desk

    hace 5 días

    México Wipro Limited A tiempo completo

    Job Description - **- Job Title: Help Desk- Req Id: 99313- City: Mexico City- State/Province: Estado De Mexico- Posting Start Date: 10/31/25- - Job Description:**Help Desk**: - **Role Objective**: - Provide first-level technical support to Novartis internal users, resolving issues related to hardware, software, access, collaboration tools, and...

  • Deal Desk Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Infoblox A tiempo completo

    DescriptionAt Infoblox, every breakthrough begins with a bold "what if." What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big...

  • Deal Desk Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Infoblox A tiempo completo $840,800 - $1,267,090

    At Infoblox, every breakthrough begins with a bold "what if." What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to...