Business Analyst

This position reports to Engineering Manager of Ford Pro Insure.Key Ford Credit TSP Organization Facts- Over 1,000 global team members- Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China- P&C Insurance industry experience required- Bachelor's degree in Business Administration, Computer Science, or related field.- 3+ years of experience as a Business Analyst in the Auto/Commercial Auto Insurance domain.- Strong understanding of SAAS platforms and experience working with cloud-based software solutions.- Solid understanding of software development life cycle methodologies such as Agile, Scrum, and Waterfall.- Experience in requirements gathering, analysis, and documentation.- Strong analytical, problem-solving, and critical thinking skills.- Excellent communication, presentation, and interpersonal skills.- Ability to work independently and as part of a team in a fast-paced environment.- Detail-oriented and highly organized.- Knowledge of underwriting principles and practices, including risk assessment, pricing, and policy issuance.- Familiarity with insurance products and coverages, including liability, property damage, bodily injury, and collision.- Understanding of regulatory requirements and compliance standards in the insurance industry, including state and federal regulations, industry standards, and best practices.- Ability to interpret and analyze insurance data, such as loss ratios, claim frequency, and severity, to identify trends and patterns and recommend solutions.- Knowledge of claims management processes, including claim reporting, investigation, settlement, and litigation management.- Familiarity with insurance rating systems and methodologies, including rating algorithms, factors, and variables.- Experience working with insurance brokers, agents, and carriers, and an understanding of their roles and responsibilities in the insurance value chain.- Understanding insurance industry trends and emerging technologies, such as telematics, artificial intelligence, and their potential impact on the insurance business model.- Past experience integrating the packaged solution with third parties like Origami/DuckCreek/Guideware preferred.Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.- Analyze business requirements related to Auto/Commercial Auto Insurance domain and recommend solutions to meet business objectives.- Collaborate with cross-functional teams to identify and prioritize requirements and ensure solutions are aligned with overall business strategy.- Participate in requirements gathering, design, and testing phases of the software development life cycle.- Develop detailed business requirements documentation, use cases, user stories, and acceptance criteria.- Conduct stakeholder interviews, workshops, and focus groups to gather requirements and feedback.- Facilitate discussions with business and technical teams to ensure shared understanding of requirements and ensure that solutions are feasible.- Work with development teams to ensure solutions meet requirements and are delivered on time and within budget.- Assist in the testing and validation of solutions to ensure they meet business and technical requirements.- Identify areas for process improvement and recommend solutions to optimize workflows.