Technical Business Analyst
hace 1 día
This position reports to Engineering Manager of Wholesale CRM.Key Ford Credit TSP Organization Facts:- Over 1,000 global team members- Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China- A bachelor's degree and approximately 10 years of related work experience; or a graduate degree and approximately 8 years of related work experience- A minimum of 8 years of experience working in Salesforce Marketing, Sales and Service Cloud customizations.- Exceptional communication, interpersonal, and collaboration skills, with a proven ability to work cross-functionally, foster shared understanding- Presentation and business writing coupled with a strong interest in further designing, developing and integrating business operations and technology.- Good Knowledge of- Designing complex Salesforce solutions, including Salesforce flows, entry-criteria/profiles, and data migrations- General MC API knowledge of both SOAP and REST calls- Data and Reporting- Experience in leading requirements elicitation sessions, product demos- Experience in documenting business requirements- Experience in quality management reviews of design, prototypes, and other requirements work products.- Experience in translating business requirements and use cases into test conditions.- Strong proficiency in Jira for agile project management, including backlog management, sprint planning, and reporting- Understanding of GCP services, API interfaces, and interaction, CICD pipeline is preferred.- Knowledge of User interface tools like AEM is preferred.- Salesforce Certifications preferred- Analyze business requirements related to Salesforce CRM domain and recommend solutions to meet business objectives.- Collaborate with cross-functional teams to identify and prioritize requirements and ensure solutions are aligned with overall business strategy.- Participate in requirements gathering, design, and testing phases of the software development life cycle.- Develop detailed business requirements documentation, use cases, user stories, and acceptance criteria.- Conduct stakeholder interviews, workshops, and focus groups to gather requirements and feedback.- Facilitate discussions with business and technical teams to ensure shared understanding of requirements and ensure that solutions are feasible.- Work with development teams to ensure solutions meet requirements and are delivered on time and within budget.- Assist in the testing and validation of solutions to ensure they meet business and technical requirements.- Identify areas for process improvement and recommend solutions to optimize workflows.
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Technical Business Analyst
hace 3 días
Naucalpan, México Ford Motor Company A tiempo completoThis position reports to Engineering Manager of Wholesale CRM. Key Ford Credit TSP Organization Facts: - Over 1,000 global team members - Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China - A bachelor's degree and approximately 10 years of related work experience; or a graduate degree and approximately 8...
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Business Analyst
hace 6 días
Naucalpan, México Aon Corporation A tiempo completoPosting Description: Aon is looking for a Business Analyst The Global Benefits Business Analyst reports into the System Delivery team to support future and current system roll out and enhancements. The BA is intended to be a bridge between the ongoing operational group and technical resources. Daily, the BA will review existing processes for improvements,...
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Technical Support Analyst
hace 4 semanas
Naucalpan, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of America and Canada.Preferred Qualifications:-...
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Business Analyst
hace 4 días
Naucalpan, México Aon Corporation A tiempo completoPosting Description:Aon is looking for a Business AnalystThe Global Benefits Business Analyst reports into the System Delivery team to support future and current system roll out and enhancements. The BA is intended to be a bridge between the ongoing operational group and technical resources. Daily, the BA will review existing processes for improvements,...
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Business Analyst Retail
hace 2 semanas
Naucalpan, México C.ONFIDENCIAL A tiempo completoImportante empresa de moda busca Business Analyst **Requisitos**: - Experiência de 2 a 3 años como businesss analyst o financial analyst en giro de retail. - Tener excelente planeación, organización, general propuestas, ser proactivo, buena comunicación y trabajo en equipo. - Conocimiento Office avanzado (Excel, PPT, Word) - Conocimiento BI o otro...
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Business Analyst Retail
hace 2 semanas
Naucalpan, México C.ONFIDENCIAL A tiempo completoImportante empresa de moda busca Business Analyst**Requisitos**:- Experiência de 2 a 3 años como businesss analyst o financial analyst en giro de retail.- Tener excelente planeación, organización, general propuestas, ser proactivo, buena comunicación y trabajo en equipo.- Conocimiento Office avanzado (Excel, PPT, Word)- Conocimiento BI o otro Sistema de...
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Automotive Technical Support Analyst
hace 2 semanas
Naucalpan, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of America and Canada.Position Responsibilities:-...
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Technical Support Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of America and Canada.Preferred Qualifications:-...
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Business Analyst
hace 4 semanas
Naucalpan, México Ford Motor Company A tiempo completoThis position reports to Engineering Manager of Ford Pro Insure.Key Ford Credit TSP Organization Facts- Over 1,000 global team members- Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China- P&C Insurance industry experience required- Bachelor's degree in Business Administration, Computer Science, or related...
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Technical Support Analyst
hace 1 día
Naucalpan de Juárez, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the U.S. Technical Assistance Center (CTAC),reports directly to a Team Leader and is responsible for providing multiple channel bumper tobumper technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.Preferred Qualifications:Bachelor's Degree required in automotive-related...
