Technical Business Analyst
hace 3 semanas
This position reports to Engineering Manager of Wholesale CRM.Key Ford Credit TSP Organization Facts:- Over 1,000 global team members- Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China- A bachelor's degree and approximately 10 years of related work experience; or a graduate degree and approximately 8 years of related work experience- A minimum of 8 years of experience working in Salesforce Marketing, Sales and Service Cloud customizations.- Exceptional communication, interpersonal, and collaboration skills, with a proven ability to work cross-functionally, foster shared understanding- Presentation and business writing coupled with a strong interest in further designing, developing and integrating business operations and technology.- Good Knowledge of- Designing complex Salesforce solutions, including Salesforce flows, entry-criteria/profiles, and data migrations- General MC API knowledge of both SOAP and REST calls- Data and Reporting- Experience in leading requirements elicitation sessions, product demos- Experience in documenting business requirements- Experience in quality management reviews of design, prototypes, and other requirements work products.- Experience in translating business requirements and use cases into test conditions.- Strong proficiency in Jira for agile project management, including backlog management, sprint planning, and reporting- Understanding of GCP services, API interfaces, and interaction, CICD pipeline is preferred.- Knowledge of User interface tools like AEM is preferred.- Salesforce Certifications preferred- Analyze business requirements related to Salesforce CRM domain and recommend solutions to meet business objectives.- Collaborate with cross-functional teams to identify and prioritize requirements and ensure solutions are aligned with overall business strategy.- Participate in requirements gathering, design, and testing phases of the software development life cycle.- Develop detailed business requirements documentation, use cases, user stories, and acceptance criteria.- Conduct stakeholder interviews, workshops, and focus groups to gather requirements and feedback.- Facilitate discussions with business and technical teams to ensure shared understanding of requirements and ensure that solutions are feasible.- Work with development teams to ensure solutions meet requirements and are delivered on time and within budget.- Assist in the testing and validation of solutions to ensure they meet business and technical requirements.- Identify areas for process improvement and recommend solutions to optimize workflows.
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Business Analyst
hace 7 días
Naucalpan, México C.ONFIDENCIAL A tiempo completoImportante empresa de moda busca Business Analyst**Requisitos**:- Experiência de 2 a 3 años como businesss analyst o financial analyst- Tener excelente planeación, organización, general propuestas, ser proactivo, buena comunicación y trabajo en equipo.- Conocimiento Office avanzado (Excel, PPT, Word)- Conocimiento BI o otro Sistema de Business...
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Business Analyst
hace 1 semana
Naucalpan, México C.ONFIDENCIAL A tiempo completoImportante empresa de moda busca Business Analyst **Requisitos**: - Experiência de 2 a 3 años como businesss analyst o financial analyst - Tener excelente planeación, organización, general propuestas, ser proactivo, buena comunicación y trabajo en equipo. - Conocimiento Office avanzado (Excel, PPT, Word) - Conocimiento BI o otro Sistema de Business...
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Business Analyst
hace 4 semanas
Naucalpan, México Aon Corporation A tiempo completoPosting Description:Aon is looking for a Business AnalystThe Global Benefits Business Analyst reports into the System Delivery team to support future and current system roll out and enhancements. The BA is intended to be a bridge between the ongoing operational group and technical resources. Daily, the BA will review existing processes for improvements,...
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Technical Support Analyst
hace 13 horas
Naucalpan de Juárez, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.
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Business Analyst
hace 2 semanas
Naucalpan, México Protalent Headhunting A tiempo completoImportant consultancy company is looking for a**Business Analyst**to work in a software project with an automotive company.Activities:- Creating and maintaining requirements, user stories, tickets- Understand the business needs and values- Coordinate with the PM for priorities and deliverables- Propose and review requirements process- Understand and learn...
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Senior Business Systems Analyst
hace 5 días
Naucalpan de Juárez, México Wesco A tiempo completoA leading logistics firm located in Naucalpan de Juárez seeks a Senior Analyst - Business Systems to develop and support business applications. The successful candidate will automate processes, analyze improvements, and support various technical solutions in a collaborative environment. They must have a Bachelor's degree in a related field and substantial...
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Business Analyst
hace 2 semanas
Naucalpan, México Protalent Headhunting A tiempo completoImportant consultancy company is looking for a **Business Analyst**to work in a software project with an automotive company. Activities: - Creating and maintaining requirements, user stories, tickets - Understand the business needs and values - Coordinate with the PM for priorities and deliverables - Propose and review requirements process - Understand...
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Technical Support Analyst
hace 2 semanas
Naucalpan, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the U.S. Technical Assistance Center (CTAC),reports directly to a Team Leader and is responsible for providing multiple channel bumper tobumper technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.Preferred Qualifications:- Bachelor’s Degree required in...
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Business Analyst
hace 9 horas
Naucalpan, México Partners and Masters A tiempo completoConsultoria de Tecnologías de la Información Solicita: Business Analyst Trabajo de Lunes a Viernes 9:00 AM - 6.30 PM Empleo Hibrido Zona de trabajo: Reforma Cuauhtémoc Ingles Avanzado Conversacional ( se realiza examen) Experiência en: - Capaz de comprender la unidad de negocio del cliente y sus procesos. - Capaz de coordinar con el equipo...
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Automotive Technical Support Analyst
hace 7 días
Naucalpan, México Ford de México A tiempo completoMexico City, MEX, Mexico **and**1** more**(Hybrid)The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of...
