Service Technical Support Ix

hace 3 semanas

Ciudad de México Vertiv A tiempo completo

**Brief Job Description**:A Mechanical Engineer who contributes to Service Support, Upgrade Design projects, and handles small-scale designs with guidance. Participate in New Product Development Service Readiness and perform Change Originator/Analyst duties.**Responsibilities**:- Support with the design of Service Upgrade kits and component substitutes.- Create drawings for upgrade kits. Including installation and packaging instructions.- Create bill of materials (BOM) required for new upgrade kits- Create or revise product documentation in CAD, Solid Edge, Agile EC, and PLM systems.- Work with Production and Field associates to build prototypes and provide direction when needed.- Review and approve Engineering changes in PD Cloud.- Perform Change Originator and Change Analyst for Engineering Change Notices.- Provide training and escalated support to technical support team members during the release of upgrade kits- Support New Product Development for service readiness and participate in projects as necessary- Daily interaction with Technical and Field Support teams and external partners.- Interaction with outside vendors and suppliers as needed to obtain quotes and other required information.**Qualifications**:- Bachelor of Science degree in Mechanical Engineering (BSME) or directly related degree.- Associates in Mechanical Engineering Technology with 4 years’ experience considered.- Must have good planning, organizing, documentation, and communication skills.- Must be team oriented.- Oracle PLM experience a plus.**Physical & Environmental Demands**:- Office work environment and some exposure to manufacturing and lab environment which would require the use of personal protection equipment.**Time Travel Required**:- 15%

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