Learning Operations
hace 2 semanas
**Role Mission**:- “Deliver a world-class service to our students. Help develop education products to accelerate data project implementation success & talent mobility for Latin American professionals.”- **Description**:- The Learning Operations role is responsible for the delivery & success of our upskilling & edtech products. Working alongside the head of learning, head of technology & our data science advisory board, the LO will ensure course operations & be accountable for student success & enterprise program success.- If you are an AI and Tech enthusiast, enjoy the challenge of a start-up environment and consider yourself a life-long learner, this job is for you- **Roles & Responsibilities**:- **Help deliver live, hybrid and on-demand educational programs **(student success, project & exercise revision, instructor coordination);- **Platform administrator** (manage the LMS, course content population and student guide through the system);- **Stakeholder coordination **(constant communication with instructors, head of customer success and final users to ensure student satisfaction).- **Student tracking / reports** (gather student data + metrics for customer visualizations)- **Process optimization **(review, analyze and optimize current processes, create AI enabled process propositions).- **Key Performance Indicators **_**(How success will be measured)**_- Student NPS: >65 _(Are our students happy?)_- Company NPS: >65 _(Are our clients happy?)_- Graduation % per cohort: >95% _(Are we adding value to the company?)_- (graduation measured as delivered project & validated by data expert)_- Instructor NPS: >65 _(Are our instructor partners happy?)_- **Required skills & profile**:- 100% bilingual (spanish & english)- Proficient in google drive & microsoft office- Great organizational skills & discipline- Performs well under pressure- 1 to 2 years of previous experience in operations role or similar- Passionate about AI and Data Science- Passionate about creating impact through education & technology**Ideal (not required) skills & profile**- Previous experience in a start-up- Previous experience in the Ed-Tech industry**Annex 1 - Our Values & Beliefs**- Our Values_- Lifelong learning- Always be shipping- Build amazing experiences- Relentless resourcefulness- Bias towards execution- Be nice & set an example for others- We strive for life-work harmony- Rest is a critical part of performance- Our Beliefs_- Creating a long-lasting business can be achieved with quality of life and harmony.- What matters most is the problem, not the solution.- With a high-performing and dedicated A+ team, we can make rapid progress (we may be few in number, but we accomplish a lot).- Our most important product is our culture and team, it is our operating system.- The public education system in Latin America has failed society, and it is our job and responsibility to fill the gap.- Latin America is full of formidable talent waiting to be found and empowered.- We do more with less.- We fail fast and pivot.- Accelerated learning is the new competitive advantage in the digital economy.- Learning is part of our job, and we are accountable and responsible for our growth.- We choose to work with people with the right values and 10x performance.Tipo de puesto: Tiempo completoSalario: $20,000.00 - $30,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Horarios flexibles- Seguro de gastos médicos mayoresIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
-
Learning and Development Sp
hace 3 días
Monterrey, México Selex del Norte A tiempo completo**OB OBJECTIVE**Responsible for executing learning operations projects guaranteeing their correct development in time, quality, cost, functionality, and customer satisfaction in order to close operative training gaps.**POSITION RESPONSIBILITIES**- Ensure proper management of the design and development of Learning solutions with the support of learning...
-
Minerals Is Learning Developer
hace 4 días
Monterrey, México Weir Group A tiempo completoJob Title: Minerals IS Learning Developer Division: Weir Minerals Location: Mexico / Malaysia / Philippines / Australia Hybrid Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster,...
-
Machine Learning Systems Operations Engineer
hace 4 días
Monterrey, Nuevo León, México Quinstreet A tiempo completoPowering Performance Marketplaces in Digital MediaQuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and "research and compare" consumers with brands. We run these virtual- and private-label marketplaces in one of the nation's largest media networks.Our industry leading segmentation and AI-driven matching...
-
Operations Associate
hace 2 semanas
Monterrey, México Fitch Ratings A tiempo completoOperations Associate **Requisition ID**:48584 **Business Unit**:Fitch Ratings **Category**:Operations **Location**:Monterrey, MX **Date Posted**:Aug 18, 2025 **Operations Associate - Monterrey** **Fitch Ratings’ Global Core Operations team is seeking Operations Associates to join the group in our Monterrey office.** **Fitch Ratings Operations is...
-
Operations Associate
hace 1 semana
Monterrey, México Fitch Ratings A tiempo completoOperations Associate **Requisition ID**:47642 **Business Unit**:Fitch Ratings **Category**:Operations **Location**:Monterrey, MX **Date Posted**:Feb 7, 2025 **Operations Associate, Core Operations - Ratings Desk**: Monterrey** **Fitch Ratings’ Global Core Operations team is currently seeking an Operations Associate to join our Ratings Desk team in...
-
Operations Associate
hace 4 días
Monterrey, México Fitch Ratings A tiempo completoOperations Associate **Requisition ID**:48907 **Business Unit**:Fitch Ratings **Category**:Operations **Location**:Monterrey, MX **Date Posted**:Oct 22, 2025 **Operations Associate, Core Operations - Ratings Desk**: Monterrey** **Fitch Ratings’ Global Core Operations team is currently seeking an Operations Associate to join our Ratings Desk team in...
-
Operations Associate
hace 4 días
Monterrey, México Fitch Ratings A tiempo completoOperations Associate **Requisition ID**:48067 **Business Unit**:Fitch Ratings **Category**:Operations **Location**:Monterrey, MX **Date Posted**:May 7, 2025 **Operations Associate - Monterrey** **Fitch Ratings’ Global Core Operations team is seeking Operations Associates to join the group in our Monterrey office.** **Fitch Ratings Operations is...
-
Operations Associate
hace 3 semanas
Monterrey, México Fitch Ratings A tiempo completoOperations Associate**Requisition ID**:48827**Business Unit**:Fitch Ratings**Category**:Operations**Location**:Monterrey, MX**Date Posted**:Oct 7, 2025**Operations Associate - Monterrey****Fitch Ratings’ Global Core Operations team is seeking Operations Associates to join the group in our Monterrey office.****Fitch Ratings Operations is focused on...
-
Operations Associate, Core Operations
hace 1 semana
Monterrey, México Fitch Ratings A tiempo completoOperations Associate, Core Operations - Ratings Desk **Requisition ID**:47643 **Business Unit**:Fitch Ratings **Category**:Operations **Location**:Monterrey, MX **Date Posted**:Feb 7, 2025 **Operations Associate, Core Operations - Ratings Desk**: Monterrey** **Fitch Ratings’ Global Core Operations team is currently seeking an Operations Associate to...
-
Operations Associate
hace 3 semanas
Monterrey, México Fitch Ratings A tiempo completoOperations Associate - Monterrey**Requisition ID**:47304**Business Unit**:Fitch Ratings**Category**:Operations**Location**:Monterrey, MX**Date Posted**:Oct 31, 2024**Operations Associate - Monterrey****Fitch Ratings’ Global Core Operations team is seeking Operations Associates to join the group in our Monterrey office.****Fitch Ratings Operations is...
