Customer Success Manager Mexico
hace 2 semanas
**About Moove**Moove is on a mission to democratise access to vehicle ownership for mobility entrepreneurs across the world. Our vision is to build the largest integrated vehicle financing platform using technology & future productivity to scale. By doing so, we are creating sustainable jobs for mobility entrepreneurs globally.**About the Role**Moove is looking for an experienced leader with excellent people skills, strong business acumen and an entrepreneurial attitude to be the Customer Success Manager. The Customer Success Manager will be building a high performance Customer Success Team and be responsible for the satisfaction, retention, safety and success of our customers.**What You’ll be Doing**- Build and Lead a team to successfully achieve Moove’s launch and scale- Drive KPI success across metrics such as driver satisfaction, retention & churn- Build and scale processes, tools and tracking to understand the success of the team- Draw insights from telematics data and develop proactive training for our customers- Ensure driver safety- Analyse metrics and implement projects & initiatives to improve operations, efficiency and effectiveness- Work closely with the City Manager to drive projects and work with central teams to resolve any operational or product issues- Support in-country initiatives to promote Driver Safety and Driver Diversity**What You will need for this position**- A keen sense of responsibility, initiative, and an ability to inspire. You should feel comfortable working autonomously and in a team environment.- A minimum of 4 years of experience or less if you are an overachiever (prove it)- Operational experience; knowledge of the automotive/ride hailing/fleet industry is a plus- Excellent verbal and written communication skills in Spanish and English- Excellent organisation and project management skills- Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours- Ability to prioritise important and urgent activities**About the team**Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation, or any other protected characteristic.Moove’s Vision: To build the largest integrated vehicle financing platform for mobility entrepreneurs using technology & future productivity.
-
Customer Success Manager Mexico
hace 2 semanas
Tlahuac, México Moove A tiempo completo**About Moove** Moove is on a mission to democratise access to vehicle ownership for mobility entrepreneurs across the world. Our vision is to build the largest integrated vehicle financing platform using technology & future productivity to scale. By doing so, we are creating sustainable jobs for mobility entrepreneurs globally. **About the Role** Moove...
-
Customer Success Representative
hace 7 días
Tlahuac, México DiliTrust A tiempo completoCustomer Success RepresentativeFor over 20 years, DiliTrust has been supporting legal departments in their **digital transformation **and is one of the world´s leader in** LegalTech. **We have offices in Paris, Madrid, Milan, Montreal, Toronto, Mexico and Lima. More than 2000 companies are using our products in over 50 countries.Are you passionate about...
-
Customer Success Manager en Ciudad de México
hace 3 días
Tlahuac, México ISPROX A tiempo completoDesde ISPROX abrimos un proceso de selección para compañía global, que combina innovación tecnológica con expertise en HR para impulsar el éxito de las iniciativas y programas de sus clientes. Seleccionaremos la posición de:**Customer Success Manager****Perfil**:- Licenciatura en Marketing- Tres años de experiência en un cargo similar- Residencia en...
-
Customer Success Manager
hace 1 semana
Tlahuac, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Customer Success Manager
hace 7 días
Tlahuac, México Cobee A tiempo completo**About Us & Our Culture**: We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering**:to become the most desirable solution for employees to get compensated at work**. As we fight for that vision, **we truly believe that we can...
-
Customer Success Manager
hace 2 semanas
Tlahuac, México Venafi A tiempo completoThere are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, machine identities are used by machines to identify and access each other. Venafi is the inventor of the technology that manages and protects machine identities, the most important security initiative in our Global 5000 customers. We...
-
Associate Customer Success Manager
hace 7 días
Tlahuac, México 6sense A tiempo completo**Our Mission**:6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to...
-
Customer Success
hace 1 semana
Tlahuac, México Latam Business School A tiempo completoEn LATAM Business School, el éxito de nuestros clientes es nuestra prioridad. Buscamos un Customer Success Manager que asegure la máxima satisfacción y fidelidad de nuestros clientes a través de un soporte excepcional y personalizado. **Ofrecemos**: - Formación constante en producto y habilidades de servicio al cliente. - Sueldo base y bonificaciones...
-
Remote- Customer Success Associate
hace 1 semana
Tlahuac, México BetterWho A tiempo completoWe are hiring a client success representative for our Property Management Company. You will be working alongside a team working to support our clients in a timely and efficient manner. You will have clear support goals and report to the client success manager who sets goals with you.**Responsibilities**:- Maintaining a positive, empathetic and professional...
-
Remote- Customer Success Associate
hace 5 días
Tlahuac, México BetterWho A tiempo completoWe are hiring a client success representative for our Property Management Company. You will be working alongside a team working to support our clients in a timely and efficient manner. You will have clear support goals and report to the client success manager who sets goals with you. **Responsibilities**: - Maintaining a positive, empathetic and...
