Customer Service

hace 3 semanas

Tijuana, México Empleando Tijuana A tiempo completo

**Vacante para la empresa Empleando Tijuana en Tijuana, Baja California**:Estamos en búsqueda de un profesional de Customer Service dedicado y orientado al cliente para unirse a nuestro equipo. Si tienes habilidades excepcionales para la atención al cliente y deseas contribuir a la satisfacción de nuestros usuarios, esta oportunidad es para tiFunciones:- Atención al Cliente: Brindar soporte y asistencia a los clientes a través de diversos canales (teléfono, correo electrónico, chat), resolviendo dudas y problemas de manera eficiente y cordial- Gestión de Incidencias: Registrar y gestionar las incidencias reportadas por los clientes, asegurando una resolución rápida y efectiva, y manteniendo una comunicación constante con los usuarios**Requisitos**:- Bachillerato concluido o Licenciatura en curso o terminada en áreas relacionadas con Administración, Comunicación, o afines- Mínimo 1 año de experiência en atención al cliente, soporte técnico o roles similares- Manejo de herramientas de gestión de clientes (CRM)- Inglés Avanzado (indispensable)- Radicar en Tijuana. Trabajo de manera presencial NO REMOTA- Excelentes habilidades de comunicación, empatía, y trabajo en equipoOfrecemos:- Sueldo fijo- Prestaciones de ley- Oportunidades de crecimiento- Buen ambiente laboralCompartenos tu CV, queremos conocerte**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Medio**Función departamental**:Recursos humanos**Industria**:Call Centers / Telemarketing**Habilidades**:- Comunicación efectiva- Empatía- Trabajo en equipo

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