Channel Operations Manager, Hub Delivery
hace 6 días
2+ years of program or project management experienceBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays2+ years of experience in similar rolesEnglish AdvancedSpanish FluentThe goal of Amazon’s Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. In this role you will be primarily responsible for tracking key metrics and action items for programs and processes in the Last Mile Operation, such as: Payments, Losses, On Road Hours, Background Check Monitoring, Driver Experience, Daily Tracking and Safety/Security Investigation Track, always assuring all teams (internal and external) are aligned with standard procedures and requirements always focusing in customer experience. Responsibilities include (but are not limited to): - Ensure to remain customer obsessed. - Operative discipline monitoring key processes at daily, weekly or monthly cadence. - Tracking of goals and tasks to guarantee the overall success of the channel. - Diving Deep capability to determine first level root causes. - Ability to manage and populate performance reports and dashboards for key metrics. Key job responsibilities Ensure to remain customer obsessed. - Operative discipline monitoring key processes at daily, weekly or monthly cadence. - Tracking of goals and tasks to guarantee the overall success of the channel. - Diving Deep capability to determine first level root causes. - Ability to manage and populate performance reports and dashboards for key metrics.- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement document
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Channel Operations Manager, Hub Delivery
hace 6 días
Cuauhtémoc, México Amazon A tiempo completoDESCRIPTIONThe goal of Amazon’s Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the...
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Delivery Area Manager, Last Mile Operations
hace 1 semana
Cuauhtémoc, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted Bachelor Degree - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - English Fluency (C1+) - 3+ years of general experience - 3+ years as People Manager Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most...
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Delivery Area Manager, Last Mile Operations
hace 3 días
Cuauhtémoc, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted Bachelor Degree - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - English Fluency (C1+) - 3+ years of general experience - 3+ years as People Manager Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most...
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Delivery Area Manager, Last Mile Operations
hace 23 horas
Cuauhtémoc, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted Bachelor Degree - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - English Fluency (C1+) - 3+ years of general experience - 3+ years as People ManagerAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most...
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Business Delivery Manager
hace 2 semanas
Cuauhtémoc, México HSBC A tiempo completo-Job description**Role purpose**As a Business Delivery Manager and as part of the International Wealth and Private Banking Transformation team we work closely with key stakeholders of Value Streams, Products and Propositions; Technology; Risk; Operations and other enabling teams to successfully deliver solutions for our customers through multifaceted and...
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Operations Manager, Last Mile Operations
hace 3 días
Cuauhtémoc, México Amazon.com A tiempo completoDESCRIPTION About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of...
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Operations Manager, Last Mile Operations
hace 23 horas
Cuauhtémoc, México Amazon.com A tiempo completoDESCRIPTIONAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...
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Operations Manager, Last Mile Operations
hace 2 semanas
Cuauhtémoc, Ciudad de México Amazon A tiempo completoDescriptionAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...
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Global Service Delivery Manager
hace 2 semanas
Cuauhtémoc, México Integreon Managed Solutions A tiempo completo**Role Summary**Integreon is looking for a manager to support the Global Delivery Lead for Managed Services in the CCS business unit, organizing and overseeing the daily operations of the Mexico team and leading growth as this office continues to expand in its infancy. Our CCS business unit is in the process of a significant shift from traditional legal...
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Cuauhtémoc, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoSalario mensual base:$14,250.00 MXN brutos más prestaciones superiores a las de ley. Ubicación: C. del Fresno 376, Atlampa, Cuauhtémoc, 06450 Ciudad de México, CDMX, México. Horario: Disponibilidad para ajustar turno entre 7:00 - 15:00 horas y 15:00 - 22:30 horas. En Amazon, estamos trabajando para ser la principal compañía enfocada en los clientes....
