Quality Assurance Specialist

hace 5 días

Anzures, México Codifin A tiempo completo

**Summary**:**Responsibilities**:- Evaluate and improve voice bot performance and script adherence.- Refine telemarketing scripts for personalization and better outcomes.- Implement quality assurance frameworks for digital agents.- Stay updated on conversational AI advancements.- Provide actionable feedback for enhanced digital agent operations.**Qualifications**:- Experience in outbound telemarketing and sales processes.- Strong analytical and QA skills.- Advanced English proficiency (C1+) with mínimal accent.- Scriptwriting and optimization expertise.- Familiarity with conversational AI/voice bot tech (preferred).- On-site availability at least three days weekly.**What We Offer**:- Competitive salary and benefits, including private insurance.- Innovative work environment with AI-driven communication opportunities.Tipo de puesto: Tiempo completoSueldo: $12,461.88 - $45,000.00 al mesTipo de jornada:- Turno de 8 horasExperiência:- call center: 1 año (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 11590, Anzures, CDMX

  • Quality Assurance Specialist

    hace 5 días

    Anzures, México Codifin A tiempo completo

    **Job oppotunity for Jr. QAs professionals seeking leadership or higher-level positions.****Summary**:**Responsibilities**:- Evaluate and improve voice bot performance and script adherence.- Refine telemarketing scripts for personalization and better outcomes.- Implement quality assurance frameworks for digital agents.- Stay updated on conversational AI...

  • Call Center Manager

    hace 4 semanas

    Anzures, México Codifin A tiempo completo

    **Digital Call Center Manager - Quality Assurance Specialist****Summary**:**Responsibilities**:- Evaluate and improve voice bot performance and script adherence.- Refine telemarketing scripts for personalization and better outcomes.- Implement quality assurance frameworks for digital agents.- Stay updated on conversational AI advancements.- Provide...

  • Digital Call Center Manager

    hace 2 días

    Anzures, México Codifin A tiempo completo

    **Digital Call Center Manager - Quality Assurance Specialist** **Summary**: **Responsibilities**: - Evaluate and improve voice bot performance and script adherence. - Refine telemarketing scripts for personalization and better outcomes. - Implement quality assurance frameworks for digital agents. - Stay updated on conversational AI advancements. - Provide...

  • Gerente de Marketing y Comunicación

    hace 2 semanas

    Anzures, México Consultores AT A tiempo completo

    Importante empresa dentro del sector asegurador esta en búsqueda de **Gerente de Marketing y Desarrollo** **FUNCIONES** - Comunicación interna, externa (medios de comunicación) y online (web, intranet y rrss). Desarrollo de campañas internas de comunicación según planes estratégicos y departamentales de la compañía - Realización de presentaciones...

  • Clinical Support Specialist I

    hace 4 semanas

    Anzures, México AlignTech A tiempo completo

    **Join a team that is changing millions of lives.**Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...