Quality Assurance Specialist

hace 5 días

Anzures, México Codifin A tiempo completo

**Job oppotunity for Jr. QAs professionals seeking leadership or higher-level positions.****Summary**:**Responsibilities**:- Evaluate and improve voice bot performance and script adherence.- Refine telemarketing scripts for personalization and better outcomes.- Implement quality assurance frameworks for digital agents.- Stay updated on conversational AI advancements.- Provide actionable feedback for enhanced digital agent operations.**Qualifications**:- Experience in outbound telemarketing and sales processes.- Strong analytical and QA skills.- Advanced English proficiency (C1+) with mínimal accent.- Scriptwriting and optimization expertise.- Familiarity with conversational AI/voice bot tech (preferred).- On-site availability at least three days weekly.**What We Offer**:- Competitive salary and benefits, including private insurance.- Innovative work environment with AI-driven communication opportunities.Tipo de puesto: Tiempo completoSueldo: $12,461.88 - $45,000.00 al mesTipo de jornada:- Turno de 8 horasExperiência:- call center: 1 año (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 11590, Anzures, CDMX

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