Data and Business Analytics Manager

hace 3 días

Iztapalapa, México HSBC A tiempo completo

_En HSBC estamos comprometidos a construir una cultura donde todos los empleados y clientes sean valorados independientemente de su sexo, edad, orientación sexual, etnia, discapacidad, creencia religiosa, antecedentes o cualquier otro aspecto personal diferente."“Los empleados de HSBC actuamos mostrando integridad con valor, manteniéndonos firmes en lo que es correcto. Somos confiables, nos mostramos abiertos a diferentes ideas y culturas y estamos conectados con los clientes, la comunidad, los reguladores y entre nosotros.”_**Data and Business Analytics Manager****Role Purpose**The Data and Business Analytics Management function for Wealth and Personal Banking (WPB) Mexico is a key role supporting the successful development and industrial implementation of the Financial-Analytic discipline and Decision Science capabilities across WPB businesses. The role holder is accountable for identifying business opportunities thru data analyses, customer insights and statistical modeling, that help WPB make data driven business decisions and at the same time ensuring MX WPB and Global Intelligence Hub agenda.**Key Activities**:- Responsible for the development of Analytic Data Management that meets the needs business financial and strategic goals.- Industrial implementation of Customer Analytics and data-driven financial discipline and statistical model outcomes to support Segments, Products and Channel analytics of acquisition, cross sell, upsell, retention, win-back and remediation strategy decision management.- Provides thought and statistical expertise in the design & implementation of the next generation of Analytic Platforms and testing methodologies for the MX franchise.- Develops effective targeting and sophisticated segmentation as input to deliver CRM and Risk Management campaigns and other pricing and X-Sell actions for the WPB customer base.- Develops data-driven knowledge (behaviors, position and potential) of our product / customer base to uncover revenue opportunities (balancing a risk-reward trade-off) aiming at maximizing customer NPV and satisfaction.**Requirements**:**Experience**:- Bachelor in Actuarial Studies, Finance, Business Administration, Computer Science, or related areas.- 4-6 years of experience in the financial industry: Retail Bank, Consumer Bank.- Deep exposure and experience with consumer bank product financial structures- In-depth knowledge and expertise in database management, innovative data infrastructure, strategy development and campaign tracking and analytics across multiple financial product categories and customer segments.- Strategic mindset and financial acumen.- Excellent communication skills (English mandatory) in order to influence a wide range of audiences in different organization layers / geographies.- Strong analyst team leadership skill.- Ability to identify strategic direction, challenge status quo and influence stakeholders and business partners.- "En HSBC estamos comprometidos a construir una cultura donde todos los empleados y clientes sean valorados independientemente de su sexo, edad, orientación sexual, etnia, discapacidad, creencia religiosa, antecedentes o cualquier otro aspecto personal diferente."“Los empleados de HSBC actuamos mostrando integridad con valor, manteniéndonos firmes en lo que es correcto. Somos confiables, nos mostramos abiertos a diferentes ideas y culturas y estamos conectados con los clientes, la comunidad, los reguladores y entre nosotros.”_

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