Sr. Manager, Quality

Overview:The Sr. Manager of Quality and Testing will manage and expand Oportun’s Business Control Office (BCO) testing capabilities. Focus on operational and compliance processes utilizing a risk-based methodology. This is an exciting opportunity in a fast-paced organization where your contributions can have a meaningful impact.**Responsibilities**:- Develop, implement, and enhance a risk-based testing program of Oportun’s financial products (Personal Loans, Secured Personal Loans, Credit Cards)- Collaborate with business leaders across the organization to deliver and clarify testing results in alignment with risk-based methodology- Oversee testing activities with focus on areas of highest risk, providing direction to staff on examinations, and evaluation of findings prior to final stakeholder reporting- Identify and assess risks and controls of existing and emerging areas within Oportun- Design and implement testing to provide optimal risk coverage and impactful results- Manage an existing testing team by setting performance goals and objectivesQualifications:- Degree in Accounting, Engineering, Mathematics, Economics, Finance, or other discipline with risk and control assessment experience, preferably in the financial service industry- Bilingual in Spanish and English languages- Exceptional problem solving and analytical skills with the ability to maintain the highest standard of integrity, accuracy, and precision- Strong interpersonal and communications skills with an ability to interact effectively with stakeholders at all levels and build relationships within the business and enterprise Risk function- Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end-to-end risk management solutions- Solid Microsoft Excel and PowerPoint skillsLI-SG1LI-RemoteINDCompany Overview:**ABOUT OPORTUN**Oportun (Nasdaq: OPRT) is an A.I.powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India. Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.We are proud to have been named a “Top Workplace” by the Bay Area News Group for three consecutive years, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as one of TIME Magazine’s 2018 Genius Companies Reinventing the Future.**WORKING AT OPORTUN**Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups and our Diversity, Equity, Inclusion and Belonging Council.**Remote-First Company**As a “remote-first” workplace, our team members live, work and collaborate from their homes, remote work locations and our offices and contact centers in the United States, Mexico, and India. No matter our location, we are dedicated to our mission to provide inclusive, affordable financial services that empower our customers to build a better future.