Tier 1 Support Engineer

Join our dynamic technical support team to focus on our dC3 Video Cloud support team as a Tier 1 / Tier 2 Support Engineer. In this role, you'll be instrumental in diagnosing and resolving issues related to cloud video streaming, connectivity, and camera integration for our global customers and partners. We seek a technically adept individual with a strong...

To serve as the frontline for all incoming client support requests, providing timely and accurate resolutions for known issues. The primary goal of this role is to deliver a consistent and positive client experience by efficiently managing administrative requests and following established procedures, ensuring more complex issues are properly escalated. **Key...

To serve as the frontline for all incoming client support requests, providing timely and accurate resolutions for known issues. The primary goal of this role is to deliver a consistent and positive client experience by efficiently managing administrative requests and following established procedures, ensuring more complex issues are properly escalated.**Key...

**Position Title**:Desktop Agent - Tier 1 **Schedule**: Monday to Sunday within the range of 7 am to 7 pm total of 40 hours a week with 2 days off, rotating weekends & extended support until 10 pm CST is expected every other month(extended and weekends is based on needs that are not constant and might include US Holidays) **Company Background**: Our client...

**Position Title**:Desktop Agent- Tier 1**Schedule**: Monday to Sunday within the range of 7 am to 7 pm total of 40 hours a week with 2 days off, rotating weekends & extended support until 10 pm CST is expected every other month(extended and weekends is based on needs that are not constant and might include US Holidays)**Company Background**:Our client is a...

**Role Mission**: To act as the core investigation and problem-solving engine for the support team. This role is responsible for conducting in-depth troubleshooting of complex technical issues escalated from Tier 1, identifying the root cause, and either resolving the issue or providing the engineering team with the detailed analysis needed for a bug...

**Role Mission**:To act as the core investigation and problem-solving engine for the support team. This role is responsible for conducting in-depth troubleshooting of complex technical issues escalated from Tier 1, identifying the root cause, and either resolving the issue or providing the engineering team with the detailed analysis needed for a bug...

**Fluent Trade Technologies** is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets.Fluent is a market leader with a significant tier 1 & 2 client base in the financial world,We are growing and inviting you to join our Filipino team as**Application Support Engineer (Linux /** **FinTech/Trading)**Position...

**Tier 2 Support Lead - Altra Dr. Migrate**- **Must be C1 or C2 in English. Remote (Local work hours)**:- Full Time with Inviso supporting MicrosoftWe are seeking a detail-oriented and technically skilled Tier 2 Support Lead to join our support team for the Altra platform, which includes DMC (Dr. Migrate Collector) and Dr. Migrate, Altra’s advanced...

**Job Type**: Full-Time**Compensation**: $5 USD per hour**About the Role**We're looking for a customer-focused **Customer Support Specialist** to join our growing team. In this fully remote role, you’ll be the first point of contact for our users, helping them resolve product-related issues, guiding them through setup and troubleshooting steps, and...