Quality Assurance Supervisor

Quality assurance (QA) in call centers is a process that ensures you're performing according to the standards of your company. This is done by monitoring and evaluating your team based on the key performance indicators (KPIs) that you have set, in this case equal or above 90% on compliance and customer experience.The QA Department works with operations but...

Responsible for delivering optimum quality of a company's services or goods.In addition to maintaining consistent quality, they help to ensure compliance with laws, regulations, and environmental standards, recommending improvements where necessary.Creates and implements company quality standards.Accomplishes quality assurance objectives by monitoring,...

Descripción y detalle de las actividades To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Supervisor located in Tijuana. Reporting to the Quality Manager, the Quality Supervisor role involves: What a typical day looks like: Supervises and coordinates activities related to the Quality...

Descripción y detalle de las actividades**Job Objective**:To support the quality assurance team in ensuring the consistent production of high-quality prefabricated modules at Domo Modular's manufacturing facility.This role involves contributing to the implementation and maintenance of quality systems, conducting inspections and tests, and identifying...

The Quality Assurance Manager is responsible for managing all internal quality improvements and customer quality reports, as well as taking part in the global quality system improvement activities.General Responsibilities- Manages all assigned quality assurance team members while reporting team successes and opportunities to the Director of Quality Assurance...

Quality Assurance Supervisor will lead quality oversight for Internal lines of business, focused on Customer Service, Collections, Tele services, Quality Control, Accounting & Claims of insurance.This role is responsible for ensuring process accuracy, documentation compliance, and continuous improvement across all internal line's workflows.Quality Assurance...

The Quality Assurance Manager is responsible for managing all internal quality improvements and customer quality reports, as well as taking part in the global quality system improvement activities. General Responsibilities - Manages all assigned quality assurance team members while reporting team successes and opportunities to the Director of Quality...

**Job Information**:Department Name- Quality AssuranceJob Type- Full timeIndustry- CommunicationsService Now Ticket- INC Modality- On SiteWork Experience- 1-3 yearsAssigned Recruiter ContactDate Opened- 10/14/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- 22225- Quality Assurance Supervisor will lead quality oversight for...

**Job Information**:Department Name- Quality AssuranceJob Type- Full timeIndustry- CommunicationsService Now Ticket- INC*******Modality- On SiteWork Experience- 1-3 yearsAssigned Recruiter ContactDate Opened- 10/14/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- *****- Quality Assurance Supervisor will lead quality oversight...

A leading insurance provider in Tijuana is seeking a Quality Assurance Supervisor to oversee quality oversight for various internal lines of business, focusing on customer service and claims.This role involves leading continuous improvement initiatives, analyzing performance trends, and mentoring QA team members.Candidates should possess a Bachelor's degree...