Technical Solutions Engineer, Google Kubernetes
hace 4 semanas
**Minimum qualifications**:- Bachelor's degree in the field of Science, Technology, Engineering, Mathematics, or equivalent practical experience.- Experience in reading/debugging code and in virtualization and orchestration frameworks.- Experience with Linux/Unix or Windows systems, from the kernel to the shell, file systems, and client-server protocols.- Ability to communicate in English.**Preferred qualifications**:- Experience in Computer Networking (e.g., TCP/IP, Routing, Load balancing, etc.).- Experience debugging complex workload issues across large-scale, multi-node environments.- Experience with exploratory kernel debugging and performance analysis of containerized systems.- Experience working with any public cloud (GCP) services and infrastructure.- Understanding of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).- Ability to work non-standard hours and in differing work rotations/shifts and this may include working on weekends.**About the job**:Our Technical Solutions Engineers manage customer issues in addition to providing support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. When customers cannot resolve issues themselves, your job will be to ensure that we have the necessary tools and processes to swiftly resolve the issue.In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Technical Solutions team is focused on customer needs and you will help drive the success of Google Cloud by understanding and advocating for our customers’ issues.Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.**Responsibilities**:- Work with customers on their production Google Kubernetes Engine (GKE) or Anthos deployments to resolve issues and achieve product readiness, availability, and scale.- Develop understanding of Google Cloud's GKE/Anthos product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.- Work as part of a team of engineers/consultants that globally ensure 24-hour customer support.- Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to improve the product, and drive production.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Technical Solutions Engineer, Google Kubernetes
hace 2 días
Ciudad de México Google A tiempo completo**Minimum qualifications**: - Bachelor's degree in the field of Science, Technology, Engineering, Mathematics, or equivalent practical experience. - Experience in reading/debugging code and in virtualization and orchestration frameworks. - Experience with Linux/Unix or Windows systems, from the kernel to the shell, file systems, and client-server...
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Ciudad de México Google A tiempo completoThis role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 5 years of experience troubleshooting technical issues, triaging customer needs, and advocating for...
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Technical Solutions Engineer I, Compute, Google
hace 2 días
Ciudad de México, CDMX Google A tiempo completo**Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design. - 4 years of experience with 2 or more of the following: Web Tech,...
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Ciudad de México Google A tiempo completo**Minimum qualifications**:- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.- 2 years of experience reading/debugging in Java, C, C++, Python, Shell, Perl, or JavaScript.- Ability to communicate in English fluently to interact with regional customers and stakeholders.**Preferred qualifications**:-...
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Technical Solutions Engineer I, Ai/ml
hace 2 semanas
Ciudad de México Google A tiempo completo**Minimum qualifications**:- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.- 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.- 4 years of experience with 2 or more of the following: Web Tech,...
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Technical Solutions Engineer I, Compute, Google
hace 4 semanas
Ciudad de México Google A tiempo completo**Minimum qualifications**:- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.- 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.- 4 years of experience with 2 or more of the following: Web Tech,...
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Ciudad de México Google A tiempo completo**Minimum qualifications**:- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.- Experience with one or more core programming or scripting languages (e.g., C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic).- System administrator level experience with Linux/Unix or...
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Ciudad de México Google A tiempo completoThis role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience in technical support, professional services, software development, or product...
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Technical Solutions Engineer Ii, Networking, Google
hace 1 semana
Ciudad de México, CDMX Google A tiempo completo**Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 6 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design. - 6 years of experience with 2 or more of the following: Web Tech, Data/Big...
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Ciudad de México Google A tiempo completoThis role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience in technical support, professional services, software development, or product...
