Senior Manager, Billing Operations
hace 1 semana
This is a hybrid role with 2 days a week in office requirement.We are seeking an experienced **Senior ManagerKey Responsibilities:Billing Operations Management:- Develop and execute the strategic vision for our billing operations, aligning with company growth objectives and customer needs.- Direct end-to-end billing operations, including invoicing, billing adjustments, and invoicing reconciliation.- Implement best practices for billing accuracy and timeliness, reducing billing errors and- discrepancies.- Ensure adherence to company policies, accounting standards, and regulatory requirements.- Ensure high standards of data integrity across all billing systemsPeople Management:- Lead and mentor a team of billing professionals, providing guidance, coaching, and- performance feedback.- Foster a culture of accountability, collaboration, and continuous learning within the billing- team.- Manage workload allocation, resource planning, and performance evaluations.System Expertise:- Utilize Salesforce (SFDC) & NetSuite (ERP) proficiency to optimize billing processes, enhance automation, and ensure data accuracy.- Collaborate in designing, implementing, and optimizing billing system/ process.- Direct training and support to team members on system functionalities and best practices.Financial Reporting and Analysis:- Generate accurate and timely billing flash, metrics, and analysis for management review.- Monitor key billing performance indicators (KPIs) and trends, identifying opportunities for- improvement and risk mitigation on our mission control dashboard.- Collaborate with Finance and other departments to reconcile billing accounts, resolve- discrepancies, and support audit requirements.**Experience**:- Experience in developing and managing operational staff- Experience with using and/or implementing software- Experience with multi-location environments- Problem Solving - Attention to detail, eager to learn and develop new solutions, persistence in driving improvement, and process driven- Customer Service Orientation - Consistently meeting and anticipating the needs of internal customers, respecting others, and fostering positive working relationships- Ability to multitask and shift priorities as needed to meet deadlines- Strong analytical skills and attention to detail and accuracy- Effective verbal and written communication skills- Strong team building skillsQualifications:- Bachelor’s degree in accounting, Finance, Business Administration, or related field.- **8-12** years of progressive experience in accounts receivable management, preferably in a fast-paced environment. years of progressive experience in accounts receivable management, preferably in a fast-paced environment.- Demonstrated expertise in Salesforce (SFDC), NetSuite (ERP), and HighRadius.- Strong leadership skills with a proven ability to motivate, develop, and empower teams.- Excellent communication (Verbal & Written), interpersonal, and problem-solving skills.- Detail-oriented with a focus on accuracy, efficiency, and process improvement.- Ability to thrive in a dynamic, evolving organization and drive change effectively.- Analytical and logical approach to problem solving, leveraging Excel- Experience in implementing or optimizing billing processes and systems.- English C1 - C2Preferred Qualifications:- Master's degree or professional certificationTipo de puesto: Tiempo completoSueldo: $70,000.00 - $90,000.00 al añoLugar de trabajo: Empleo presencial
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