Cash Collections Analyst

hace 4 semanas

Tlaquepaque, México Hewlett Packard A tiempo completo

In credit & collections you’ll learn negotiation skills that you won’t find in any financial organization.Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about.**_ Responsibilities: _**- Analyzes and researches customer receivables account delinquency and determine the type of communication method to facilitate payment.- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from the customer.- Recognizes trends for non-payment and resolve issues by engaging internal partners.- Utilizes strategic approach in collections activity, influencing customer payment behavior through developing key customer and partner relationships, resourcing effectively, and driving solutions.- Reduces the time spent on the account through increased portfolio effectiveness.- Minimizes Write Offs and Bad Debts through early identification of risk receivables.- Provides strong evidence of leadership capabilities through performing by example.**_ Education and Experience Required: _**- First level university degree with a focus in business or economics recommended or equivalent experience.- Typically 2-4 years of experience in collection.**_ Knowledge and Skills: _**- Intermediate written and verbal communication, negotiation, and conflict resolution skills.- Intermediate accounting knowledge.- Intermediate problem solving skills.- Basic computer skills.- Intermediate prioritization skills.- Basic understanding of risk mitigation tools.- Intermediate understanding of HP's order management process.- Intermediate understanding of HP's dispute management process.- Intermediate understanding of collection processes and financial concepts.- Intermediate influence skills.- Data analysis: Power Bi & advanced excel.- Nice to have: Programming (PowerQuery and Python).LI-POST

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