Customer Experience Advocate 1

hace 2 semanas


Guadalajara, México Panduit A tiempo completo

At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the communities we serve, and by mobilizing our talent and resources we have pledged to minimize our ecological footprint and help our customers with their sustainability journeys. We are looking for people to join us in making a difference: people who are curious, value inclusion, and are committed to building a sustainable and connected world.The Customer Experience Advocate (CEA) is responsible for being on Panduit’s front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently administering to all aspects of the customer experience for Panduit. The CEA is responsible for coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied. The goal of this role is to provide transparency to customers on their transactions and requests as well as provide preemptive solutions, thus delivering a frictionless customer experience. Key tasks include direct customer communication by a variety of channels, order management across the Panduit fulfillment chain, and information and exception management. Role reports to Supv, Customer Experience.Work ShiftDay (Mexico - Jalisco)



  • Guadalajara, México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve. We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world.The Customer Experience...


  • Guadalajara, México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...

  • Tier 1 Customer Advocate

    hace 4 semanas


    Guadalajara, México Drift A tiempo completo

    **Customer Advocate - Entry Level (Hybrid role)**:**About Drift****About the role**The goal of the Customer Advocate Team is to be the voice of our customers and drive change. You’ll be the closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for how we can keep improving the customer experience.**What...


  • Guadalajara, México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve. We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world.The Customer Experience...


  • Guadalajara, México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability. The Customer Experience Advocate (CEA) is responsible for being on Panduit’s front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently...


  • Guadalajara, México XtendOps A tiempo completo

    Location- Guadalajara, Mexico- Job Type- Full Time**Skills**: - Voice- Excel- ChatCategories: - Outbound- Sales- Customer Support- Inbound- - Chat- Responsibilitiess need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels. A...


  • Guadalajara, México AT&T Mexico A tiempo completo

    At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter. Manager, Customer Advocate - Credit & Collections: - Leads a team of Customer Advocates who manage customer questions,...


  • Guadalajara, México AT&T Mexico A tiempo completo

    At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest...


  • Guadalajara, México Bebeecustomerservice A tiempo completo

    Job Description:The ideal candidate is passionate about delivering exceptional customer experiences and proactively resolving issues.You will be responsible for converting customers into loyal advocates through proactive communication and issue resolution.Communicate with customers via various channels, including phone, email, and chatProvide accurate and...


  • Guadalajara, México Nextiva A tiempo completo

    It's about more than the right fit. We're looking for the right connection._ Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each...