Salesforce Technical Cloud Consultant

**Req ID**: We are currently seeking a SalesForce Technical Cloud Consultant to join our team in Guadalajara, México (MX-MEX), Mexico (MX).As a Cloud Consultant, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, etc.You'll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills, and helping you achieve certifications. You'd be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.**Why the Role Is Important**:Our Cloud Consultant are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Cloud Consultant provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.**Once You Are Here, You Will**:- Participate in business requirements meetings with the client in collaboration with the Business Analyst.- Write business requirements documents, use cases, or user stories.- Review requirements / user stories to determine if they can be done with standard Salesforce functionality, custom configuration, or custom code.- Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders.- Host presentations of prototypes/demos with business users.- Configure and test Salesforce functionality.- Document data specifications and interface specifications.- Support User Acceptance testing by writing test scripts, facilitating joint testing sessions, providing first tier support to UA-testers, and reviewing triaging issues and defects.- Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.**Other Responsibilities (as assigned)**:- Perform functional testing.- Review testing issues and determine if the issue is a bug, or behaving as expected, or a new requirement.- Write user acceptance test (UAT) scripts.- Facilitate user acceptance testing sessions.- Write training materials and train new users on new functionality.- Assist with content entry and verification tasks.- Salesforce security model, work with Business SMEs to define users, user profiles, and permissions.- Create reports and dashboards in Salesforce.**Required Qualifications**:- Undergraduate degree or equivalent combination of education and work experience.- One or more cloud certifications. (e.g. Sales, Service, Marketing, Manufacturing, Health, etc.).- Salesforce Certifications: App Builder, Administrator, Advanced Administrator a plus.- 3-5 years of Salesforce consulting experience.- 3-5 years of overall consulting experience.- Demonstrate knowledge of Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards, lightning UI and other configuration related activities.- Excellent presentation skills.- Excellent written and oral communication skills.**Ideal Mindset**:- Encouragement. You are the leader and provides motivation, direction, and support to your team.- Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.- Strong work ethic. You are a team player and lead by example.**Location**:Remote with minimum client travel expected (under normal operating conditions post-COVID)Applications should include resume.**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.****Job Segment**:Cloud, Consulting, Business Analyst, Technology