Communication Support Specialist

hace 3 días

Guadalajara, México HRPV Mexico A tiempo completo

We are looking for a dedicated **Communication Support Specialist** to join our team. As a Communication Support Specialist, you will be responsible for handling inbound calls, answering inquiries, discussing settlement options, and providing crucial administrative support to our Legal Assistants.**Key Responsibilities**:- **Call Management**: Answer and return calls from Defendants contacting the firm after receiving legal paperwork.- **Settlement Discussions**: Communicate settlement offers from Defendants to our clients and relay the clients' decisions or counteroffers.- **Client & Defendant Communication**: Ensure effective communication with Defendants regarding settlement agreements and collaborate with Legal Assistants to get the necessary paperwork signed.- **Confidentiality**: Uphold strict confidentiality in all client and Defendant matters.- **Team Collaboration**: Provide support to Legal Assistants and contribute to a collaborative team environment.**Essential Skills & Competencies**:- Strong communication and interpersonal skills.- Organizational skills with the ability to multi-task effectively.- Problem-solving abilities and a results-driven attitude.- Ethical conduct and ability to maintain confidentiality.- Team-oriented with a focus on supporting others.- Proficiency in handling office equipment and business software.**What We Offer**:- **Base Salary**: 15,000.00 to 16,000.00 MXN monthly (depending on experience and skills).- **Full Legal Benefits**: Including IMSS, paid vacations, Christmas bonus, and vacation premium.- **Professional Growth Opportunities**: Our firm is constantly growing, offering internal promotions and career development.- **Referral Bonus**: Earn a 5,000.00 MXN bonus for successful employee referrals.- **Paid Training**: You receive 100% of your salary from day one.- **Employee Discounts**: Enjoy discounts at select establishments such as coffee shops, gyms, spas, and more.- **Work Schedule**: 5-day workweek, fixed 8-hour shifts with a 30-minute lunch break. No campaign-based work—your schedule is setPlease have these documents ready to speed your process: RFC (Constancia Fiscal 2024), Comprobante de domicilio, Identificación oficial vigente, CURP Y NSS (No. IMSS)If you're ready to join our team, please send your resume in EnglishTipo de puesto: Tiempo completoSueldo: $15,000.00 - $16,000.00 al mesBeneficios:- Opción a contrato indefinido- Programa de referidosTipo de jornada:- Turno de 8 horasLugar de trabajo: Empleo presencial

  • Customer Support Specialist

    hace 2 semanas

    Guadalajara, México Mycronic A tiempo completo

    **Job Summary**The Customer Support Specialist focuses on ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This role ensures smooth order processing while handling order intake and verifying accuracy. The Customer Support Specialist will coordinate delivery timelines and arrange logistics, as...

  • Customer Support Specialist

    hace 7 días

    Guadalajara, México Mycronic A tiempo completo

    **Job Summary** The Customer Support Specialist focuses on ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This role ensures smooth order processing while handling order intake and verifying accuracy. The Customer Support Specialist will coordinate delivery timelines and arrange logistics, as...

  • L2 Support Specialist

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a L2 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where requiredGood knowledge of Unix, SQL and scriptng langugagesWork on supporting Product servers and clients...

  • L2 Support Specialist

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a L2 Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where requiredGood knowledge of Unix, SQL and scriptng langugagesWork on supporting Product servers and clients on...

  • L2 Support Specialist

    hace 2 semanas

    Guadalajara, México Hashmap A tiempo completo

    **Req ID**: We are currently seeking a L2 Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where requiredGood knowledge of Unix, SQL and scriptng langugagesWork on supporting Product servers and clients on...

  • Technical Support Specialist

    hace 2 semanas

    Guadalajara, México Ottimate A tiempo completo

    **Job Type**:Contractor/Full-time**Internal Job Title**: Product Support Specialist L1**Location**:Guadalajara, Jalisco (Hybrid)Ottimate is an AI-powered AP (Accounts Payable) automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-to-payment...

  • L2 Support Specialist

    hace 2 semanas

    Guadalajara, México Hashmap A tiempo completo

    **Req ID**:261707 We are currently seeking a L2 Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required Good knowledge of Unix, SQL and scriptng langugages Work on supporting Product servers and...

  • Procurement Operations Support Specialist

    hace 5 días

    Guadalajara, México TSN Partners A tiempo completo

    We are seeking a detail-oriented Procurement Operations Support Specialist to provide administrative and operational support for purchase order management, vendor coordination, and reporting within a global supply chain environment. This role involves handling procurement processes, monitoring service providers, and supporting returns/recycling operations...

  • Customer Support Specialist

    hace 2 semanas

    Guadalajara, México Mycronic AB A tiempo completo

    **Job Summary**The Customer Support Specialist focuses on ensuring a seamless customer experience by providing support throughout the sales and order fulfillment process. This role ensures smooth order processing while handling order intake and verifying accuracy. The Customer Support Specialist will coordinate delivery timelines and arrange logistics, as...

  • Technical Support Specialist

    hace 3 días

    Guadalajara, México Koch Global Services A tiempo completo

    **Your Job**Koch Global Services (KGS) Customer Service Organization is seeking a Technical Support Specialist to join our team! Join an organization that supports Koch companies across several different industries and create value through problem solving and innovating. In this position, you will be responsible for providing a consumer-focused service...