Communication Support Specialist

hace 3 semanas

Guadalajara, México HRPV Mexico A tiempo completo

We are looking for a dedicated **Communication Support Specialist** to join our team. As a Communication Support Specialist, you will be responsible for handling inbound calls, answering inquiries, discussing settlement options, and providing crucial administrative support to our Legal Assistants.**Key Responsibilities**:- **Call Management**: Answer and return calls from Defendants contacting the firm after receiving legal paperwork.- **Settlement Discussions**: Communicate settlement offers from Defendants to our clients and relay the clients' decisions or counteroffers.- **Client & Defendant Communication**: Ensure effective communication with Defendants regarding settlement agreements and collaborate with Legal Assistants to get the necessary paperwork signed.- **Confidentiality**: Uphold strict confidentiality in all client and Defendant matters.- **Team Collaboration**: Provide support to Legal Assistants and contribute to a collaborative team environment.**Essential Skills & Competencies**:- Strong communication and interpersonal skills.- Organizational skills with the ability to multi-task effectively.- Problem-solving abilities and a results-driven attitude.- Ethical conduct and ability to maintain confidentiality.- Team-oriented with a focus on supporting others.- Proficiency in handling office equipment and business software.**What We Offer**:- **Base Salary**: 15,000.00 to 16,000.00 MXN monthly (depending on experience and skills).- **Full Legal Benefits**: Including IMSS, paid vacations, Christmas bonus, and vacation premium.- **Professional Growth Opportunities**: Our firm is constantly growing, offering internal promotions and career development.- **Referral Bonus**: Earn a 5,000.00 MXN bonus for successful employee referrals.- **Paid Training**: You receive 100% of your salary from day one.- **Employee Discounts**: Enjoy discounts at select establishments such as coffee shops, gyms, spas, and more.- **Work Schedule**: 5-day workweek, fixed 8-hour shifts with a 30-minute lunch break. No campaign-based work—your schedule is setPlease have these documents ready to speed your process: RFC (Constancia Fiscal 2024), Comprobante de domicilio, Identificación oficial vigente, CURP Y NSS (No. IMSS)If you're ready to join our team, please send your resume in EnglishTipo de puesto: Tiempo completoSueldo: $15,000.00 - $16,000.00 al mesBeneficios:- Opción a contrato indefinido- Programa de referidosTipo de jornada:- Turno de 8 horasLugar de trabajo: Empleo presencial

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