Technical Support Specialist
hace 4 semanas
**Your Job**Koch Global Services (KGS) Customer Service Organization is seeking a Technical Support Specialist to join our team Join an organization that supports Koch companies across several different industries and create value through problem solving and innovating. In this position, you will be responsible for providing a consumer-focused service related to software, printers, and other IT issues.**Our Team**The KGS Swarm team (Technical Support) is knowledge-centered and provides timely, consumer-focused support related to IT end user services for all Koch companies. We actively experiment in new and different ways to increase value and reduce costs by embracing and driving change.**What You Will Do**- Diagnose & troubleshoot all IT related issues for Desktops, Laptops, and Mobiles onsite and through remote access- Hands on experience on Installation, configuration and troubleshooting Office 365 products, VPN, wireless, mobility- Working knowledge on Active Directory, group policies, Share drive, DNS, Network Permissions Handling new software standard exception requests- Coordinating with service providers to solve other IT infrastructure issues**Who You Are (Basic Qualifications)**- Experience troubleshooting complex IT issues- Experience deploying software- Excellent communication, documentation, collaboration, and organizational skills**What Will Put You Ahead**- Experience in IT desk side support- Experience with Data Reporting/Data Analytics- Experience with Service Now- Experience with KCS methodology (Knowledge-Centered Service)- Experience with SCCM or other software deployment tools- Experience deploying enterprise-wide IT solutions**Who We Are**At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
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Technical Support Specialist
hace 7 días
Guadalajara, México Ottimate A tiempo completo**Job Type**:Contractor/Full-time **Internal Job Title**: Product Support Specialist L1 **Location**:Guadalajara, Jalisco (Hybrid) Ottimate is an AI-powered AP [Accounts Payable] automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-to-payment...
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Technical Support Specialist
hace 3 semanas
Guadalajara, México Global Fleet Management A tiempo completo**About PosiTrace**PosiTrace is a fast-growing **software-as-a-service (SaaS) provider** with over a thousand B2B customers in Mexico and worldwide.We specialize in **GPS Tracking and Fleet Management solutions** and are looking for a skilled **Technical Support Specialist** to join our team in Mexico.**Responsibilities**- Provide telephone and online...
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Technical Support Specialist Ii
hace 1 semana
Guadalajara, México f5 A tiempo completoEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Our EmployeesThey are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their work....
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Technical Support Specialist
hace 4 días
Guadalajara, Jalisco, México Global Fleet Management A tiempo completoPosiTrace is a fast-growing software-as-a-service (SaaS) provider with over a thousand B2B customers in Mexico and worldwide. We specialize in GPS Tracking and Fleet Management solutions and are looking for a skilled Technical Support Specialist to join our team in Mexico.ResponsibilitiesProvide telephone and online technical support to existing customers in...
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Technical Support Specialist Ii
hace 1 semana
Guadalajara, México f5 A tiempo completoEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees They are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their...
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Technical Support Specialist
hace 3 semanas
Guadalajara, México Koch Global Services A tiempo completo**Your Job**Koch Global Services (KGS) Customer Service Organization is seeking a Technical Support Specialist to join our team!Join an organization that supports Koch companies across several different industries and create value through problem solving and innovating.In this position, you will be responsible for providing a consumer-focused service related...
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Technical Support Specialist
hace 1 día
Guadalajara, México Koch Global Services A tiempo completo**Your Job** Koch Global Services (KGS) Customer Service Organization is seeking a Technical Support Specialist to join our team! Join an organization that supports Koch companies across several different industries and create value through problem solving and innovating. In this position, you will be responsible for providing a consumer-focused service...
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Technical Support Specialist
hace 6 días
Guadalajara, Jalisco, México Crunchtime A tiempo completoGlobal restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 150,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including...
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Technical Support Specialist
hace 6 días
Guadalajara, Jalisco, México Hygiena A tiempo completoGENERAL PURPOSETSS North Latam, to support sales team, customers and distributors in the North of Rest of Latam Territory, this resource will support Central America, Caribbean Islands, Colombia, Venezuela and Ecuador.The Technical Support Specialist (TSS) leverages and utilizes all available resources and work closely with Territory Sales Managers (TSM) to...
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Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Crunchtime A tiempo completoGlobal restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 150,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including...
