Ext. Fulfillment Program Manager, External Fulfillment
hace 3 semanas
DESCRIPTIONMX External Fulfillment (EF) includes a variety of programs: Seller Flex (SF), Vendor Flex (VF) and Easy Ship (ES). Through these programs, Amazon works hand in hand with a wide range of sellers and vendors to ship products from their warehouses directly to our customers.The External Fulfillment Program Manager acts as the crucial bridge between operational teams and Leadership. Through direct involvement in daily operations, this role will identify and implement continuous improvement initiatives, ensuring seamless operational excellence in the interactions between our customers, sellers, and operations teams.Key job responsibilities- Drive program performance through comprehensive analysis of operational metrics and KPIs.- Lead deep-dive investigations into program challenges and opportunities.- Design, propose and implement strategies to optimize the program.- Partner with cross-functional teams to ensure program alignment and success.- Identify and execute improvement initiatives to enhance seller and customer experience.- Manage and streamline the escalation process by establishing clear protocols, filtering critical issues,and ensuring timely resolution of high-priority matters requiring leadership attention.- Analyze program health metrics.A day in the lifeAs the External Fulfillment Program Manager, you'll be at the heart of our logistics operations, driving excellence through data-driven decisions and strategic improvements. Your day will combine reviewing operational dashboards, conducting deep-dive analyses, and managing critical escalations. You'll coordinate with multiple stakeholders while serving as the key liaison between operations and leadership. From analyzing seller performance data to leading improvement workshops, you'll blend analytical thinking with practical problem-solving to drive program success.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesJob details- MEX, DIF, Mexico City- Project/Program/Product Management-Non-Tech
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Ext. Fulfillment Program Manager, External Fulfillment
hace 2 semanas
Ciudad de México Amazon A tiempo completoDESCRIPTIONMX External Fulfillment (EF) includes a variety of programs: Seller Flex (SF), Vendor Flex (VF) and Easy Ship (ES). Through these programs, Amazon works hand in hand with a wide range of sellers and vendors to ship products from their warehouses directly to our customers.The External Fulfillment Program Manager acts as the crucial bridge between...
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Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoCompleted Bachelor's degree. - 7+ Years of General Experience. - 4+ Years as Program Manager or similar responsibilities. - 4+ years of data analysis experience - 4+ years of defining and executing against program timeline & requirements experience. - 4+ years of owning program strategy, end to end delivery, and communicating results to senior leadership...
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Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree required - 6+ years of general experience - 4+ years of people management experience - 4+ years of program management experience - Experience using data and metrics to drive business decisions - Strong analytical and problem-solving skills - Fluent in both Spanish and English (C1+) - Experience managing cross-functional teams, projects and...
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External Fulfillment Program Manager Ii
hace 3 días
Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo**DESCRIPTION**: MX External Fulfillment (EF) includes a variety of programs: Vendor Flex (VF) and Direct Fulfillment (DF). Through these programs, Amazon works hand in hand with a wide range of sellers and vendors to ship products from their warehouses directly to our customers. The External Fulfillment Program Manager acts as the crucial bridge between...
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Ciudad de México, Ciudad de México Amazon A tiempo completoDESCRIPTIONWe are seeking an experienced Senior Program Manager to lead and scale initiatives for the 3P External Fulfillment business. This role will be crucial in developing and executing strategies to enhance our third-party seller fulfillment capabilities, improve Seller Experience and ensure we are building the right feature and services for our Sellers...
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Ciudad de México, Ciudad de México Amazon A tiempo completoDescriptionWe are seeking an experienced Senior Program Manager to lead and scale initiatives for the 3P External Fulfillment business. This role will be crucial in developing and executing strategies to enhance our third-party seller fulfillment capabilities, improve Seller Experience and ensure we are building the right feature and services for our Sellers...
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Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree required - 6+ years of general experience - 4+ years of people management experience - 4+ years of program management experience - Experience using data and metrics to drive business decisions - Strong analytical and problem-solving skills - Fluent in both Spanish and English (C1+) - Experience managing cross-functional teams, projects and...
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Mx Ext Fulfillment Sr Pm Dex, Mx Cfx
hace 3 semanas
Ciudad de México Amazon.com A tiempo completoDESCRIPTIONThe Amazon Mexico team is looking for a talented, smart, and experienced Sr. PM to help us build an exceptional Customer Fulfillment Experience (CFX) focused on External Fulfillment (EF) channels.Joining the CFX team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing...
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Mx Ext Fulfillment Sr Pm Dex, Mx Cfx
hace 3 semanas
Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo**DESCRIPTION**:The Amazon Mexico team is looking for a talented, smart, and experienced Sr. PM to help us build an exceptional Customer Fulfillment Experience (CFX) focused on External Fulfillment (EF) channels.Joining the CFX team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing...
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Ciudad de México Amazon A tiempo completoDESCRIPTION Amazon's External Fulfillment (EF) organization is seeking a dynamic Sr. Operations Manager to lead one of our fulfillment programs that enable Amazon to deliver exceptional customer beyond our fulfillment centers. EF is a supply chain strategy that extends Amazon's fulfillment capabilities by partnering with sellers and vendors to ship products...
