Technical Sales Manager Dairy

Location: Mexico : Ciudad de MexicoCountry: Mexico**Our purpose points the way**In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.- We’re here to better our world with biology.**The team for you to join**- We are looking for a Technical Sales Account Manager for Dairy segment, in this roll you will have a direct report to a Head of Sales Dairy and the responsibility to support technically the sales team with all existing and potential customer and distributors, during trials, trainings, troubleshooting, optimization and innovation.- You will have the opportunity to work with a highly engaged people with a passion for sustainable development of our business, dedicated to sales and technical support for dairy customers.**What would your role look like?**- We are looking for a Food Engineer/Graduate, Food Technologist, Food Chemist, Biochemist, Biotechnologist, Microbiologist with experience in the dairy and/or food industry.- Your main tasks will be:- Follow technical and commercial strategies in the region, working in compliance with agreed vision, company policies and guidelines (principles) and local regulations.Secures existing business from customers throughout the technical support.Perform excellence in trials as a standard to deliver high performance to customers.Attend customers complaints and solves routine industry problems on-site (i.e. new products and uses, product performance)Troubleshooting - support with an issue for internal projects, protect existing sales, sales project generation and sales project support.Optimization - to optimize an existing product.Innovation - help to create a new product according to customer requirement.Provides timely reports and information as required by management and use internal systems as part of daily work.Create networking with colleagues inside the company to increase support to customers.Participate in internal trainings and technical groups in order to generate internal knowledge for the team.Responsible for budgets, sales and commercial agreements with assigned clients seeking compliance with these.Provide comprehensive technical and commercial advice to current and potential clients through face-to-face and virtual visits, technical training and the development of the internal contact network in order to provide service, meet needs and generate solutions for clients.**Which competences and skills we are looking for?**- Experience on food industry specifically on Dairy industry: fresh dairy, yoghurt, fermented processes, cheese technologies, plant-based yoghurt.Expertise on different type cheese formulation, product development and researchKnowledge and experience on use of enzymes and cultures and other food ingredientsExperience on production, quality, processes, microbiology and statisticsSkills on process equipment operationOrganizational skills, planning and flexibility.Be customer, results and task oriented.Ability to effectively communicate information and respond to questions from managers, customers and other employees in a professional manner.Have the ability to build and maintain positive relationships with a range of customers and internal partners as well.Have the ability to negotiate with internal and external customers.Have excellent prioritization and service skills.Intermediate/Advanced EnglishExperience on SalesForceThe position requires availability to travel and stay away from your home or location for as long as the activity requires it.(Not translated in selected language)**Application deadline**:**Contact details**:Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.**Want to learn more?**Not the right fit for you?**Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.