Tech Support Specialist ‍ Uk Ticket Platform

hace 2 días


Ciudad de México Prometeo Talent A tiempo completo

**Introduction**Welcome to an **exciting opportunity at Prometeo Talent** We're pleased to introduce a role as a **Tech Support Specialist **with a dynamic company specializing in a ticketing platform tailored for performing arts and dance events in the United Kingdom. Join us in making a difference in the world of live entertainment.**The **Role**As a Tech Support Specialist, you'll play a pivotal role in ensuring the seamless operation of our ticketing platform. Your responsibilities will span from rolling out new features and integrations to providing top-notch customer support, especially during high-demand periods such as Christmas events and early preparations for the following year.**Responsibilities**:- **Rollout and Integration**: Lead the rollout of new features and integrations, ensuring a smooth transition for users.- **Refunds and Event Creation**:Handle refund requests and assist in creating events on the platform.- **CRM Expertise**: Utilize your previous experience with CRM systems, particularly HubSpot and Air Cool, and assist in managing customer data effectively.- **Payment Processing**: Manage payment processes, including interactions with Zero and Stripe platforms.**Requirements**:.- **Tech Support Experience**: Minimum of two years of experience in tech support and senior-level customer service.- **CRM Proficiency**: Proficiency in working with CRMs, especially HubSpot and Air Cool, is highly beneficial.- **Nice-to-Have**: Familiarity with integrations involving Mailchimp, QuickBooks, and other platforms is a plus.**Benefits**:- **Payment**: Enjoy a competitive monthly payment cycle via Stripe.- **Holidays**: Observe UK holidays and celebrate with the team.



  • Ciudad de México Prometeo Talent A tiempo completo

    **Introduction** Welcome to an **exciting opportunity at Prometeo Talent**! We're pleased to introduce a role as a **Tech Support Specialist **with a dynamic company specializing in a ticketing platform tailored for performing arts and dance events in the United Kingdom. Join us in making a difference in the world of live entertainment. **The **Role** As...


  • Ciudad de México Solera A tiempo completo

    Who We Are The Role The Associate Technical Support Specialist provides technical assistance to internal and external customers. This mid-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...

  • Tech Support

    hace 2 días


    Ciudad de México, Ciudad de México Lead A Venta A tiempo completo

    Job Description: About the positionPosition name: Tech Support // Service Center CoordinatorReporting to: Team Lead Engineering México // Director of Solutions Engineering, LatamLocation/Travel: In Region; Travel as requiredEmail: OverviewWe are looking for a motivated coordinator with great attention to detail to join our Product Support Team. A Tech...


  • México MedTrainer A tiempo completo

    **Company Description** MedTrainer is an innovator in the healthcare industry, changing the landscape of technology offers with the Medtrainer Platform Solution comprised of our proprietary Learning Management System (LMS), our core focus on Compliance Training as well our Managed Services offering in Credentialing and Compliance Management. **Profile...


  • Ciudad de México Adenza A tiempo completo

    Division Overview IT division comprises multiple teams tasked with delivering higher quality products and services to internal and external users. The Core Product and Core Development teams are responsible for maintaining and evolving the ControllerView data management and reporting platform. The Innovations team develops cutting-edge technology add-ons....


  • Ciudad de México Adenza A tiempo completo

    Division OverviewIT division comprises multiple teams tasked with delivering higher quality products and services to internal and external users. The Core Product and Core Development teams are responsible for maintaining and evolving the ControllerView data management and reporting platform. The Innovations team develops cutting-edge technology add-ons. The...

  • Support Specialist

    hace 7 días


    Ciudad de México NielsenIQ A tiempo completo

    Company Description REFERENCE ID# REF20927F **Job Description**: Our NielsenIQ Technology teams are working on our new “Connect” platform, a unified, global, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on NielsenIQ’s data and insights to innovate and grow. As a **Support Specialist**, you’ll be part of a team...

  • Bilingual Tech Support

    hace 2 días


    Ciudad de México Tech Mahindra A tiempo completo

    Are you done with the back to back calls? If you have experience in call center, you may join our team to provide technical assistance through chat to clients in the United States. If you are clear via chat, you won't need to perform any call! Provide solutions for issues related to low internet speed and cable T. V. issues for the #1 Internet provider in...


  • Ciudad de México, Ciudad de México Scoreplay A tiempo completo

    Location: Remote, from LATAMWork schedule : Saturday to WednesdayHours : 8am - 4pm ESTWe are looking for a motivated Customer Support Specialist to join our growing team and support some of the world's leading sports organizations. In this role, you'll handle customer issues on a daily basis, providing hands-on technical support via live chat to teams...

  • Ip Tech Support Analyst

    hace 3 semanas


    Ciudad de México Baker McKenzie A tiempo completo

    The IP Tech Support Specialist will focus on brand-related matters and support the PG on the trademarks' docketing, including all internal and external databases.**Responsibilities**:- Update the trademarks database- Check that the information is correct- Follow-up on trademarks deadlines- Do docketing tasks- Handle mail**Skills and Experience**:- Previous...