Tech Support Specialist Uk Ticket Platform
hace 2 días
**Introduction**Welcome to an **exciting opportunity at Prometeo Talent** We're pleased to introduce a role as a **Tech Support Specialist **with a dynamic company specializing in a ticketing platform tailored for performing arts and dance events in the United Kingdom. Join us in making a difference in the world of live entertainment.**The **Role**As a Tech Support Specialist, you'll play a pivotal role in ensuring the seamless operation of our ticketing platform. Your responsibilities will span from rolling out new features and integrations to providing top-notch customer support, especially during high-demand periods such as Christmas events and early preparations for the following year.**Responsibilities**:- **Rollout and Integration**: Lead the rollout of new features and integrations, ensuring a smooth transition for users.- **Refunds and Event Creation**:Handle refund requests and assist in creating events on the platform.- **CRM Expertise**: Utilize your previous experience with CRM systems, particularly HubSpot and Air Cool, and assist in managing customer data effectively.- **Payment Processing**: Manage payment processes, including interactions with Zero and Stripe platforms.**Requirements**:.- **Tech Support Experience**: Minimum of two years of experience in tech support and senior-level customer service.- **CRM Proficiency**: Proficiency in working with CRMs, especially HubSpot and Air Cool, is highly beneficial.- **Nice-to-Have**: Familiarity with integrations involving Mailchimp, QuickBooks, and other platforms is a plus.**Benefits**:- **Payment**: Enjoy a competitive monthly payment cycle via Stripe.- **Holidays**: Observe UK holidays and celebrate with the team.
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Tech Support Specialist Uk Ticket Platform
hace 4 días
Ciudad de México Prometeo Talent A tiempo completo**Introduction** Welcome to an **exciting opportunity at Prometeo Talent**! We're pleased to introduce a role as a **Tech Support Specialist **with a dynamic company specializing in a ticketing platform tailored for performing arts and dance events in the United Kingdom. Join us in making a difference in the world of live entertainment. **The **Role** As...
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Ciudad de México Adenza A tiempo completoDivision OverviewIT division comprises multiple teams tasked with delivering higher quality products and services to internal and external users. The Core Product and Core Development teams are responsible for maintaining and evolving the ControllerView data management and reporting platform. The Innovations team develops cutting-edge technology add-ons. The...
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