Senior Manager, VCA Risk Practice

hace 2 semanas

Ciudad de México, Ciudad de México Visa Inc. A tiempo completo

VCA team is looking for an individual to join our consulting practice and developing high impact projects for Visa's clients in Mexico supporting VCA Risk Consulting (Authorization, Fraud Management and Operational Functions). This position will be based in Mexico City. The potential candidate will be responsible for support and develop the risk and operational consultancies, extracting insights from vast amounts of data (including clients' and/or VisaNet), performing analysis of trends, finding key insights based on transactional information and qualitative analysis for Visa's clients including issuers, acquirers and merchants. The candidate plays a key role in advising clients on strategies to mitigate financial risks. This position involves leading complex projects, developing risk management frameworks, and providing insights to enhance the overall authorization and fraud risk posture of the client's organization, with a specific focus on payment methods.

Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of current risk policies, development of scores, implementation roadmaps, optimizing client customer servicing processes, portfolio's risk analysis, settlement analysis, operational implementations and migrations, among others.

Responsibilities of the job:
  • Client Engagement and Relationship Management
  • Build and maintain strong relationships with key stakeholders, including client executives and senior management.
  • Understand client needs and tailor solutions to address specific risk-related challenges, particularly in the payment methods industry.
  • Act as a trusted advisor and provide strategic guidance on risk management practices.
  • Utilize Visa's data and analytic capabilities, technology, and industry expertise to develop the consulting solutions focused on Risk and Operations.
  • Relate the performance of KPIs with the management of client's processes and policies, to deliver recommendations for improving risk management.
  • Identify with data and interviews, at a high level of detail, opportunities for improvement in operational value chain.
  • Identify relevant market trends by country/region, based on a deep analysis of payment industry information.
  • Interacting with several internal stakeholders for developing the risk practice under the One Visa framework.
  • Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others.
  • Support knowledge transfer to facilitate implementation of recommendations provided.
  • Ensure alignment with regulatory requirements and industry standards.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
  • 10 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD), ideally in a quantitative field (e.g. engineering, mathematics, science, and/or business administration).
Preferred Qualifications
  • 7 or more years of work experience with a bachelor's degree or more than 4 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
  • Experience in fraud risk and/or authorization management is a must.
  • Proven track record of leading and managing complex risk management projects for diverse clients, with a focus on the payment methods industry.
  • Experience in operational processes for payment methods (settlement, reconciliation, issuance, etc.) is a plus.
  • Experience with fraud detection solutions such as Visa Advanced Authorizations, Visa Risk Manager, Monitor Plus, Sentinel, Lynx, Falcon, among others, is a plus.
  • Experience working with Microsoft Tools.
  • Strong problem-solving skills and the ability to think strategically.
  • Knowledge of data visualization tools such as Tableau or Power BI.
  • Transform data/analysis to a business language.
  • Strong interest in the future of payments is a must.
  • Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
  • Strong teamwork, relationship management, and interpersonal skills.
  • Results-oriented.
  • Bilingual Spanish/English (spoken/written).

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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