Customer Service Representative
hace 2 semanas
**About Us**:Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Guadalajara, Mexico Team is growing and we're looking for experienced Customer Services Representatives to join our Helpware team.**Position Overview**:**As a Customer Support Representative, you will be addressing a variety of customer inquiries in a personalized, friendly, and informative manner, providing an exceptional customer experience.**:**Primary Responsibilities**:- Develop an understanding of all our client's products & user profiles & respond to changes in them as they arise- Onboard new users who reach out with questions- Support users with account issues, information retrieval, help them find network dentists- Actively seek for and feedback product issues, common questions & potential improvements in the product/marketing/service- Help network dentists find and access payment schedules, suggest/upsell them to the BNPL product- Other related tasks**Qualifications**:- 6-month experience in a customer service role, dental or subscription service support experience preferred.- Fluency in English with professional English writing skills- Full-time availability- Computer Skills
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Customer Service Representative
hace 5 días
Guadalajara, México Tata Consultancy Services A tiempo completoJob Role: Customer service representative Job Description: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices
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Customer Service Representative
hace 16 horas
Guadalajara, México Tata Consultancy Services A tiempo completoJob Role: Customer service representative Job Description: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices
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Customer Service Representative
hace 6 días
Guadalajara, Jal., México Tata Consultancy Services A tiempo completoJob Role: Customer service representative Job Description: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices
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Customer Service Representative
hace 2 semanas
Guadalajara, México Frontier A tiempo completoWe are hiring for Customer Service Representative in Guadalajara, Jalisco, Mexico.**About the job**:**Responsibilities & Duties**- Maintain all necessary files and administrative paperwork required to respond to client and management requests.- Serve as a liaison between our customers and vendors maintaining all relationships always keeping our culture and...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active...
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Customer Service Representative
hace 5 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Alfa Talent A tiempo completo**Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$17,000 mensualesPrestaciones...
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Customer Service Representative-
hace 2 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoCustomer Service RepresentativeAbout UsHelpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding...
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Customer Service Representative
hace 5 días
Guadalajara, México Tata Consultancy Services A tiempo completoResponsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms,...
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Customer Service Representative
hace 16 horas
Guadalajara, México Tata Consultancy Services A tiempo completoResponsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders,...