Head of Trading Operations

**Working At Bitso**:We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.As a Head of Trading Operations, you will be responsible for managing and overseeing trading operations for the Largest Exchange in Latam affiliated trading desk. The role is a unique opportunity for those who love crypto and working in a fast paced environment with the purpose of making crypto useful.This high-impact role gives you a great opportunity to shape the overall operation strategy for the team. You'll work closely with the trading and product teams to support the operation of the Desk.**Your impact**:- Define & execute policies & processes to enable smooth trading operations- Lead full-cycle trading operational strategy: oversee trade recording, settlement and accounting processes- Manage Custody & Staking services relationship and reporting in a timely manner- Relationship and Operations with Banks and TradFi counterparties specifically for FX transactions- Collaborate closely with the Trading/Product/Engineering team to improve our platform services, alerts and procedures- Manage settlement of positions and funds across protocols and chains- Proactively stay up to date about market trends, opportunities, risks and new projects, with a passion for the cryptocurrency and digital asset industry- Create a framework and use technology to enable faster operations- Optimize and analyze trade data to ensure smooth functioning of the Desk- Work with vendors or staff teams to create dashboards based on your algorithms to flag and address trade related issues- Keep track of positions and flag anything outside of scope**Who you are**:- Prior working experience in the cryptocurrency market/ digital assets with a firm understanding of trading products and trade life cycles.- Prior experience managing teams at an enterprise multi-office scale.- Exceptional interpersonal communication, relationship management, and organizational skills.- Detail oriented, multi-tasking and able to handle various projects simultaneously under pressure.- Able to work independently as well as a good team player.- Flexible mindset to adapt to fast-changing markets and new work tasks.- Problem solving capabilities that force you to think analytically about the role and tasks and to proactively seek out better solutions.- Able to work async and being able to manage inter-timezone communication.- Excellent written and verbal communication skills.- English language proficiency.**Additionally, it would be nice if you**:- Have lending and Borrowing Experience- Enjoy a startup-like environment and fully remote work.- Have experience with dashboard & monitoring tools (Tableau, Qlik, PowerBI etc.)- Are able to process data efficiently either with tools (Microsoft Excel, Google Sheets etc.) or with scripting (Python, R etc.)LI-RemoteLI-MG1**Who We Are**:With over 5 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we're committed to making it useful by providing equal access to safe and intuitive financial products.We are here to make a lasting impact on our customer's lives and we do so by embracing our core values:- **Be Human**: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.- **Drive Change**: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.- **Choose Bold Honesty**: we seek the truth, especially when it's uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.- **Be An Owner**: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.Learn more about our culture and values.**Compensation & Benefits**:At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.So for those willing to commit, adapt and pioneer the most important change of the century we offer:- **Me Time** program, including unlimited paid time off.- **Remote-first** work environment.- **Employee Stock Option** program.- **Zero trading fees** through our Bitso app.- **Extended Family Leave** policy: all birthing parents, non-birthing parents and adopting parents are eligible for