Tier Ii Help Desk
hace 2 semanas
Location- Guadalajara, Puerto Vallarta, Mexico- Job Type- Full Time**Skills**:- NoneCategories:- None- ResponsibilitiesSummaryWe offerMonthly gross salary of $22,000 MXNSalary increase to $24,000 MXN after 6 monthsPerformance bonus2 days off100% paid training- Qualifications**Responsibilities**:- Responds to tickets escalated from Tier I- Creates, monitors, tracks, schedules, updates and closes tickets within ServiceNow in a timely manner- Independently resolve most issues with Windows 7, 10, and network printers, software and hardware break/fix- Work with the Office 365 admin portal to resolve user issues (password resets, new user creation, license assignment, software installation etc.)- Collaborate with vendors to resolve issues as necessary**Qualifications**:- 2+ years of experience in an IT Help Desk role- Experience in Office 365 and Active Directory Services- Working knowledge of Windows 7 and 10 and Microsoft Office suite- Basic understanding of Networking- Remote access technologies (VPN terminal services, published apps etc.)- Preferred experience working with ServiceNow, Salesforce, and VMware- Ability to assist others with complex issues in a professional manner- Ability to manage and prioritize incidents, requests, and tasks- Strong problem analysis and problem-solving skills- Excellent written and verbal communication skills- Resourceful, well organized, highly dependable, efficient and detail oriented
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Tier Ii Help Desk
hace 2 semanas
Puerto Vallarta, México XtendOps A tiempo completoLocation- Guadalajara, Puerto Vallarta, Mexico- Job Type- Full Time**Skills**: - NoneCategories: - None- ResponsibilitiesSummary We offer Monthly gross salary of $22,000 MXN Salary increase to $24,000 MXN after 6 months Performance bonus 2 days off 100% paid training - Qualifications**Responsibilities**: - Responds to tickets escalated from Tier I -...
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Service Desk Team Lead
hace 6 horas
Puerto Vallarta, México HCLTech A tiempo completoAbout the job HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial...
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IT Help Desk Puerto Vallarta
hace 1 semana
Puerto Vallarta, México HRPV Mexico A tiempo completo**In-Office Job!** - Base salary: 11K-13K + bonusesHRPV, Av. Francisco Medina Ascencio 1951-Local 1A, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., is seeking IT SUPPORT to join our team of HRPV - HR.If you are looking for a job that offers you **a better income, professional development, and work-life balance this** is your best opportunity for...
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IT Help Desk Puerto Vallarta
hace 1 semana
Puerto Vallarta, México HRPV Mexico A tiempo completo**In-Office Job!** - Base salary: 11K-13K + bonuses HRPV, Av. Francisco Medina Ascencio 1951-Local 1A, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., is seeking IT SUPPORT to join our team of HRPV - HR. If you are looking for a job that offers you **a better income, professional development, and work-life balance this** is your best opportunity...
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Service Desk- Portuguese
hace 2 semanas
Puerto Vallarta, México HCLTech A tiempo completoHCL is looking for a Service Desk Portuguese with below requirements: Job description: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users • High school (B.Sc. or Diploma) • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and...
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Tour Desk Host
hace 4 semanas
Puerto Vallarta, México Discova A tiempo completo**Job no**: ********Brand**: Discova**Work type**: Full time**Location**: Puerto Vallarta, Mexico**Categories**: Wholesale & Product**Tour Desk Host**- **Do you love the thrill of winning new business while offering first-class customer service?**:- **Are you ready to be the face and voice of Discova to our clients and our partners?**:- **Are you passionate...
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Tour Desk Host
hace 4 semanas
Puerto Vallarta, México Discova A tiempo completo**Job no**: **Brand**: Discova**Work type**: Full time**Location**: Puerto Vallarta, Mexico**Categories**: Wholesale & Product**Tour Desk Host**- **Do you love the thrill of winning new business while offering first-class customer service?**:- **Are you ready to be the face and voice of Discova to our clients and our partners?**:- **Are you passionate about...
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Mgr-front Office Ii
hace 4 días
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** 23042801 **Job Category** Rooms & Guest Services Operations **Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...
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Tour Desk Host
hace 2 días
Puerto Vallarta, México Discova A tiempo completo**Job no**: 514038 **Brand**: Discova **Work type**: Full time **Location**: Puerto Vallarta, Mexico **Categories**: Wholesale & Product **Tour Desk Host** - **Do you love the thrill of winning new business while offering first-class customer service?**: - **Are you ready to be the face and voice of Discova to our clients and our partners?**: - **Are...
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Services Desk
hace 7 horas
Puerto Vallarta, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
