Cash App Analyst

Job details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Nuevo Leon, Mexico**Job Category**:Finance & Accounting**Job Number**:WD **Job Description**:Job DescriptionAt Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future?Create your next opportunity and join us as a Cash Appl Analyst to our Order To Cash department in Gurgaon, India.By joining Johnson Controls, you’ll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities.We are committed to helping our customers win and creating greater value for all our stakeholders in everything that we do.What will you do?This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cashRecords client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiriesThis role will also work in link with cash and banks team in order to follow up bank reconciliationsAccount for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracyReconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cashContinuously seek out and support process improvement initiativesEnsure compliance to applicable policies, guidelines, and regulationsHow will you do it?Ensure performance measures are met or exceeded, e.g., timely and accurate processing of transactionsHigh volume data entry / processingLive ChecksCredit CardsElectronic LockboxWire TransfersIdentify and communicate discrepancies in payments receivedDownload, review, reconcile and post all lockbox payments on a current and daily basis. Maintain and update all customer ACH information Invoice all NSF rejects and ensure to communicate to collections departmentPerforms reconciliation of daily deposits to the cash postingsResponsible for month-end closing activity including report generation and distribution on automated accounting systemResponsible for producing the daily customer cash receipts reportsMonitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional mannerProvide quality, professional customer service to all internal customersAdditional tasks/duties as assigned by OTC Management and SupervisorsDownload daily bank statements and ensure cash is appropriately applied to customer accountsManage the aging of unapplied cash and resolve within a timely mannerParticipate in the ERP implementation and future maintenance/enhancementGenerate reporting as necessary (i.e., unapplied cash, etc.)Participate in ad hoc projects as requiredCheck bank reconciliations and put commentsFollow up advance payment accountWhat are we looking for?Graduate / Postgraduate / Master’s Degree in any streamFluent in EnglishPreferred working experience within a shared services environment supporting North America region.Experience in North American process transition would be preferred1 - 3 Years of experience required with Cash Applications experience (reconciliations, unapplied cash follow-up)Excellent communication and interpersonal skills with a customer service focusDemonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibilityPositive attitude and a strong team playerPreferred Oracle or another Systems proficiency in ERPs (SAP/Baan/Qolsys/Amer)Analytic and strong attention to detailIntermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, includingAbility to utilize basic formulasUtilize Pivot Tables and V-Lookups