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**Primary Responsibilities**:- Maintain constant communication with our Customer Service Manager to identify customer pain points.- Collaborate with customer service colleagues to identify and track issues & trends to improve the customer experience.**Qualifications**:- **To live within Guadalajara's Metropolitan Zone**:- C1 in written and verbal English- 1-3 years of experience in a customer service role at an e-commerce company, start-up and subscription experience is a plus- The ability to work evenings and weekends is highly preferred**We Offer**:- 16,000MXN gross- Food vouchers- Law benefits- Major Health Care InsuranceTipo de puesto: Tiempo completoSueldo: $16,000.00 al mesBeneficios:- Descuentos y precios preferenciales- Programa de referidos- Seguro de gastos médicos mayores- Trabajo desde casaPregunta(s) de postulación:- Vives Actualmente en la Zona Metropolitana de Guadalajara?Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 45110, Villa la Cima, Jal.
