Customer Success Representative
hace 4 días
**Description**Are you a balanced blend of “Analytical” and “People Person”? Are you looking for not just a job, but a place to build your career? Would you love an opportunity to use your Spanish and English language skills to customize and enhance your role? Molex is proud to employ some of the most diverse, customer-focused and engaged Customer Success Professionals you could hope to meet We’re looking to grow our team at our in our Guadalajara, MX office.As a **Representative of our Customer Success Team**, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform), providing vital information to help our customers successfully achieve their production plans. If you are looking to be a part of a team recognized as critical to the success of our business and provide world-class service to the customers of a highly respected global technology company, we’d like to talk with you**What will you do for Molex and your assigned customers?**- Support the Order Management Process, including pre-and post-order activities, like reviewing documents for accuracy, ensuring Molex minimum order quantities are met, pricing is correct, etc.- Collaborate with our partners in Sales to share information and present a unified message, ensuring value creation for both Molex and the customer.- Manage order changes in SAP system and compile data reports on schedule agreement activity from the SAP system.- Attend and participate in team meetings and departmental trainings to support CX (Customer Experience) Team activities; offer input and interact with your team members.- Suggest opportunities to streamline or automate procedures related to your assigned activities and functions. Engage in a respectful challenge process where all ideas are valued.**What experience should you bring?****Requirements**:- Bilingual (Spanish/English)- Bachelor’s degree- 3-5 years of job-related experience- Experience with Microsoft Office Suite- Effective communication skills that demonstrate the ability to express ideas clearly. The ability to organize data and analyze the information to tell a story.- Organizational, time management and interpersonal skills**What could put You ahead of the pack?**- SAP Knowledge- Salesforce Knowledge- Customer-facing experience handling inquiries in a manufacturing or logistics environment- Intermediate Excel skills- College degreeEqual Opportunity Employer, including disability and protected veteran status.Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.**JOB DETAILS**:LocationEl Salto, JaliscoCompanyMolexCareer FieldEngineeringJob Number
-
Customer Success Representative
hace 1 semana
El Salto, México Julius Montz GmbH A tiempo completo**Description**As a **Representative of our Customer Success Team**, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform), providing vital...
-
Customer Success Representative
hace 4 días
El Salto, México Julius Montz GmbH A tiempo completo**Description**As a **Representative of our Customer Success Team**, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform), providing vital...
-
Customer Service Representative
hace 2 semanas
El Salto, México Mass Precision A tiempo completo**About Us**:MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic chassis, frames, fabrications, and turn-key electro-mechanical assemblies built to customer specifications.MASS Precision Inc. manufactures medical devices and military electronics for some of the largest...
-
Customer Service Representative
hace 2 semanas
El Salto, México Mass Precision A tiempo completo**About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic chassis, frames, fabrications, and turn-key electro-mechanical assemblies built to customer specifications. MASS Precision Inc. manufactures medical devices and military electronics for some of the largest...
-
Customer Service Representative
hace 4 semanas
El Salto, México Emerson A tiempo completoMechanical, chemical or related engineering engineer. Excel management ADVANCED ENGLISH Advanced Microsoft. Technical support for sales and quotes. Knowledge of fluid mechanics. Knowledge in metallurgy. Receives customer requirements and generates a quote according to their needs. • Manages special requirements in products quoted to the client. •...
-
Customer Care Representative
hace 3 semanas
El Malecón, México SellersHub A tiempo completo**Customer Care & Retention Representative****Location**: On-site at Av. P.º Río San Miguel 75-Planta Alta, Proyecto Río Sonora Hermosillo XXI, Hermosillo, Son.**Compensation**: Up to $5,000 monthly ($4,000 base + $1,000 performance bonus)**Schedules**:- **Option 1**: $5,000 weekly pay, 7:00 AM - 4:00 PM, two days off**Key Responsibilities**:- Retain...
-
Customer Service Representative
hace 4 días
Parque Industrial El Salto, México SBGroup A tiempo completoBrindamos soluciones de transporte internacional, logística, distribución y servicios financieros a la medida de las empresas, con más de 12 años de experiência, somos un integrador de soluciones logísticas y financieras cuya plataforma a nível nacional y servicios permiten a nuestros socios comerciales y clientes contar con infraestructura en las...
-
Customer Service Representative
hace 3 días
El Salto Centro, México Emerson A tiempo completo**In This Role, Your Responsibilities Will Be**: - Receive customer requirements and generate quotes according to their needs. - Manage special requirements on listed products. - Performs research, calculation and product selection. - Assists customers with questions related to the price list. - Performs margin calculation for products and special orders. -...
-
Customer Service Representative
hace 4 días
Apaseo el Grande, México Hella A tiempo completo**CUSTOMER SERVICE REPRESENTATIVE**Location Amexhe, Mexico**Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a broad...
-
Program Manager: Customer Success
hace 1 semana
El Salto, México Sanmina A tiempo completoA leading integrated manufacturing solutions provider in Mexico, is looking for a Program Manager. You will manage customer programs, lead a team, and ensure excellence in service delivery. The ideal candidate has a bachelor's degree in a relevant field, at least 4 years of experience in customer service or program management, and excellent communication and...
