Call Center Closer Agent and or Personal Injury Law Firm
hace 4 semanas
Job Title: Call Center Closer Agent and or Personal Injury Law FirmLocation: Remote / On-siteEmployment Type: Full-Time 12 hrs shift, working 4 days a weekExperience Required: 2+ Years in a Personal Injury Law FirmPosition OverviewKey Responsibilities- Serve as the *final point of contact* with potential clients- Conduct *detailed legal intakes* to determine case eligibility.- Explain case process, legal expectations, and benefits of representation.- Convert warm leads and pre-qualified callers into *signed cases*.- Follow up with potential clients who have shown interest but not yet retained the firm.- Maintain daily/weekly closing quotas and performance goals.- Handle sensitive conversations with empathy, professionalism, and urgency.- Document all call notes accurately in the case management or intake system.- Work closely with the Intake Manager to optimize conversion strategies.Required Qualifications2+ years of experience in a Personal Injury Law Firm.- Proven success in *closing PI retainers* or meeting conversion sales metrics.- Strong understanding of personal injury case types (MVA, slip & fall, premises liability, etc.)- Excellent communication and persuasive negotiation skills.- Ability to remain calm under pressure and handle high call volumes.- Strong organizational and multitasking abilities.- Bilingual (English/Spanish) is highly preferred.**Job Types**: Full-time, PermanentPay: $25,000.00 - $32,000.00 per monthWork Location: In person
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Call Center Agent
hace 2 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: Call Center Agent Location: Onsite in Zona Centro, Tijuana, Baja California, Mexico Company: CyberCity Call Center Hours: Monday to Friday from 9 AM to 6 PM Compensation: Basic package of 5k plus bonuses. About Us: We are a leading call center specializing in customer service, back office, Sales and Billing. We leverage our expertise, with...
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Quality Analyst
hace 4 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: Quality AnalystLocation: Onsite in Zona Centro, Tijuana, Baja California, MexicoCompany: CyberCity Call CenterHours: Monday to Friday from 9 AM to 6 PMCompensation: Basic package of 5k plus bonuses.About Us:We are a leading call center specializing in customer service, back office, Sales and Billing. We leverage our expertise, with your...
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Real Time Analyst
hace 4 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: Real-Time AnalystLocation: Onsite in Zona Centro, Tijuana, Baja California, MexicoCompany: CyberCity Call CenterHours: Monday to Friday from 9 AM to 6 PMCompensation: Basic package of 5k plus bonusesAbout UsWe are a leading call center specializing in customer service, back office, Sales, and Billing. We leverage our expertise, with your...
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Sales Phone Agent
hace 2 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: Phone Sales AgentLocation: Onsite in Tijuana, Baja California, MexicoCompany: CyberCity Call CenterHours: Monday to Friday from 9 AM to 6 PMCompensation: Basic package of 5k plus bonuses.About Us:We are a leading call center specializing in customer service, back office, Sales and Billing. We leverage our expertise, with your contributions, to...
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Data Analyst
hace 2 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: Data Analyst Location: Onsite in Zona Centro, Tijuana, Baja California, Mexico Company: CyberCity Call Center Hours: Monday to Friday from 8 AM to 5 PM Compensation: 5k MX per week. About Us: We are a leading call center specializing in customer service, back office, Sales and Billing. We leverage our expertise, with your contributions, to...
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Chief Operating Officer
hace 17 horas
Zona Centro, Tijuana, B.C., México Legal Management Group A tiempo completoAbout the Role We're seeking a high-performing COO with deep operational experience inside a personal injury law firm. You will act as the second-in-command to the CEO and run the daily operations of a multi-department law firm with 200+ staff, 19 departments, and aggressive growth goals. This is not a learning position — it's for someone who has already...
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Call Center: Supervisor de Personal
hace 7 días
, Monterrey Centro, N. L., México CallClick Contact Center A tiempo completoSe solicita SUPERVISOR PARA CAMPAÑA DE VENTAS para Call Center, las actividades a realizar son las siguientes:Supervisión de asesores telefónicos y seguimiento de resultados y logro de objetivosCumplimiento de las metas de ventas y cuidar de las métricas (KPIS)Entrega de resultados y graficas a jefe directoMotivación, capacitación y retroalimentación...
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Trainer
hace 4 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: TrainerLocation: Onsite in Zona Centro, Tijuana, Baja California, MexicoCompany: CyberCity Call CenterHours: Monday to Friday from 9 AM to 6 PMCompensation: Basic package of 5k plus bonusesAbout Us:We are a leading call center specializing in Customer Service, Back Office, Sales, and Billing. We leverage our expertise, with your contributions, to...
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Supervisor de Personal: Call Center
hace 2 semanas
, Monterrey Centro, N. L., México CallClick Contact Center A tiempo completoSe solicita SUPERVISOR PARA CAMPAÑA DE VENTAS para Call Center, las actividades a realizar son las siguientes:Supervisión de asesores telefónicos y seguimiento de resultados y logro de objetivosCumplimiento de las metas de ventas y cuidar de las métricas (KPIS)Entrega de resultados y graficas a jefe directoMotivación, capacitación y retroalimentación...
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Database Administrator
hace 3 semanas
Zona Centro, México Cyber City Call Center A tiempo completoJob Title: Database AdministratorLocation: Onsite in Zona Centro, Tijuana, Baja California, MexicoCompany: CyberCity Call CenterHours: Monday to Friday from 9 AM to 6 PMCompensation: Basic package of 5k plus bonusesAbout Us:We are a leading call center specializing in Customer Service, Back Office, Sales, and Billing. We leverage our expertise, with your...
