Principal Service Delivery Management Consultant
hace 4 semanas
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers’ use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Career Level - IC4
#J-18808-Ljbffr-
Senior Service Delivery Technical Consultant
hace 4 semanas
distrito federal, México SimCorp A tiempo completoSenior Service Delivery Technical Consultant Who we are For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an...
-
Director Service Delivery
hace 4 semanas
distrito federal, México American Express A tiempo completoWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and...
-
Director Service Delivery
hace 4 semanas
distrito federal, México Amex A tiempo completoYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a...
-
DevOps Service Delivery Manager
hace 2 semanas
distrito federal, México Publicis Groupe A tiempo completoAre you a proactive and customer-focused professional with a passion for DevOps and service delivery excellence? Do you have a track record of successfully managing and enhancing service delivery for clients? If so, we want to hear from you! As a DevOps Service Delivery Lead, you will play a pivotal role in ensuring the maintenance and efficiency of our...
-
Director Service Delivery
hace 2 semanas
distrito federal, México Amex A tiempo completoYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career...
-
Consultant - Technical Service Coordination
hace 6 días
distrito federal, México SAP A tiempo completoWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options...
-
Consultant - Technical Service Coordination
hace 4 semanas
distrito federal, México SAP SE A tiempo completoConsultant - Technical Service Coordination At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven...
-
SAP Security
hace 4 semanas
distrito federal, México Thomson Reuters A tiempo completoSAP Security - Service Management, Consultant Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! You will be part of a team that manages ongoing incident detection and resolution,...
-
Service Delivery Manager
hace 4 semanas
distrito federal, México Nsc Global A tiempo completoOverview NSC Global is currently looking for a Service Delivery Manager to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create...
-
Service Delivery Manager I
hace 3 días
distrito federal, México Xerox A tiempo completoGeneral Information City: Mexico City State/Province: Mexico City Country: Mexico Department: SERVICE DELIVERY MANAGEMENT Date: Tuesday, September 17, 2024 Working time: Full-time Ref#: 20033981 Job Level: Executive Manager Job Type: Experienced Job Field: SERVICE DELIVERY MANAGEMENT Seniority Level: Associate Description & Requirements About Xerox...
-
Consultant - Technical Service Coordination
hace 4 semanas
distrito federal, México SAP A tiempo completoConsultant - Technical Service Coordination At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...
-
Consultant - Technical Service Coordination
hace 3 semanas
distrito federal, México SAP SE A tiempo completoConsultant - Technical Service Coordination At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven...
-
Junior Implementation Consultant with Swedish
hace 5 días
distrito federal, México ADP, Inc. A tiempo completoAssociate Lead Consultant Overview: ADP Employer Services is leading the payroll market in the World and provides payroll and Human Resource services to clients looking for outsourcing solutions. The Globalview Organization is committed to providing World Class Service to all clients by hiring, developing and retaining qualified service professionals;...
-
Principal Data
hace 4 semanas
distrito federal, México Microsoft Corporation A tiempo completoThe Principal Consultant directly engages customers and internal teams to influence closing the deal. Actively involves themselves in Technical Quality Assurance (TQA) process. Leads meetings with customers/partners to identify business needs and create a vision. Manages their schedule and communicates to project leads. Generates and delivers Work Breakdown...
-
Senior Technical Consultant
hace 4 semanas
distrito federal, México ServiceNow A tiempo completoSr. Technical Consultant, Customer Workflow Full-time Employee Type: Regular Region: LATAM - Latin America Work Persona: Flexible ServiceNow is currently seeking Senior Consultants to be responsible for the successful delivery of ServiceNow’s Customer Service Management (CSM) solutions and services, in a client consulting environment. The Consultant will...
-
Senior Manager, Service Delivery
hace 4 semanas
distrito federal, México TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Manager, Service Delivery (03YWQ) Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Manager - Service Delivery working on site in Mexico City, you’ll be a part of bringing humanity to business. What You’ll be Doing Do you have a passion for leading, mentoring...
-
SAP ASC S/4HANA CLOUD Business Processes Consultant
hace 2 semanas
distrito federal, México SAP SE A tiempo completoSAP ASC S/4HANA CLOUD Business Processes Consultant - Logistic & Transportation Management At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for...
-
distrito federal, México SAP SE A tiempo completoSenior Basis Consultant for ECS Delivery/Critical Incident Management Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit...
-
Implementation Consultant
hace 4 semanas
distrito federal, México iiPay A tiempo completoAre you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build...
-
SAP CSS ASC Business Processes Senior Consultant
hace 3 semanas
distrito federal, México SAP SE A tiempo completoSAP CSS ASC Business Processes Senior Consultant - Supply Chain - Logistic & Warehouse Management At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values...