Validation Support Representative

hace 1 semana


City, México PayJoy A tiempo completo

**Responsabilidades**:- Evaluación en tiempo real y transcripción de la información que falta en los documentos de identidad (INE/Pasaporte) de las ventas sospechosas señaladas por las herramientas automatizadas- Prevenir el robo de identidad y otros vectores de fraude, así como informar de ellos con precisión- Contribuir a la originación de órdenes de financiamiento aprobando las buenas ventas y bloqueando correctamente las malas- Alto sentido de urgencia informando de problemas o errores derivados de los Dashboards y/o Herramientas**Requisitos**:- Estudios técnicos o universitarios parciales o completos en áreas afines como Administración de Empresas, Comunicación o similares- Nível básico de Inglés- Conocimientos intermedios de las herramientas de Microsoft Office- Experiência previa en atención o servicio al cliente, preferiblemente en ventas o en el sector financiero, de al menos un año- Habilidades de comunicación eficaces, capacidad para trabajar en equipo y manejar situaciones difíciles bajo presión



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    **About PayJoy**PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

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