Customer Support Administrator
hace 2 semanas
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.This position is responsible for performing complex system security administration functions, including creating client/customer profiles and accounts, user ID setups, assigning access rights and assign/test connectivity. Assignments are based upon tasks within the framework of well defined account tools, procedures, company standards and policies. Other functions include maintaining existing accounts, updating user information, adding/removing orders, deleting/adjusting accounts as requested by Marketing or contractual changes.**Responsabilities**:- Performs or assists in troubleshooting and diagnosing production problems; correct identified problems.- Makes decisions and resolves problems.- Seeks out information and data to evaluate, prioritize and formulate best solutions or practices.- Ability to take full ownership and control of a problem or issue with minimum supervision.**Qualifications**:- High school diploma or equivalent experience.- Minimum of two years of customer support experience.- Working knowledge of reporting tools, Google Suite and Excel.- **Excellent oral, written and communication skills (Spanish and English).**:- Initially, this position will require an in-person training program with the possibility of eventually converting to a hybrid or fully remote model.Our Nielsen office in Mexico City is located at: Torre Acuario, Santa Fe, CDMX.LI-YL1
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Customer Support Specialist
hace 7 días
Iztapalapa, México WM de Mexico, S. de R.L. de C.V. A tiempo completoIn the middle of the energy transition, businesses and governments are faced with significant challenges. But the pace and scale of change mean every decision is made under mounting pressure. Now, more than ever, companies need reliable data, analytics and actionable insight. Wood Mackenzie is the leading global provider of data and analytics solutions for...
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Trade Administrator
hace 1 semana
Iztapalapa, México Livingston International A tiempo completo**Trade Administrator** Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports,...
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Customer Support Associate
hace 2 semanas
Iztapalapa, México Nielsen A tiempo completoAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...
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Voip Customer Support Specialist
hace 4 semanas
Iztapalapa, México PetDesk A tiempo completo**About this Role**As a contract VoIP Customer Support Specialist, you will support PetDesk's VoIP phone systems.. You will provide your technical expertise and problem-solving skills to deliver exceptional customer service to the company's clients. By leveraging customer data, PetDesk Phones improves communications (calls, chats, appointments). It...
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Travel Administrator
hace 3 semanas
Iztapalapa, México Kone A tiempo completoFounded in 1910, _- KONE_- is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions...
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Jr. Finance Administrator
hace 3 semanas
Iztapalapa, México Solutions 2 GO A tiempo completoThe Jr. Finance Administrator is responsible for the accounting activities and administrative tasks from branch office. Must ensure that finance and accounting information are carried out in due form and in a timely manner.**Activities & Responsibilities**:- Management and auditing all Accounts Payables- Booking correctly in our accounting software all...
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Customer Support
hace 2 semanas
Iztapalapa, México HUBTEK A tiempo completo**Schedule**: Monday to Friday from 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m., following the American Calendar.- Offer timely solutions to customer inquiries, technical issues, and general feedback.- Solve inconveniences related to cargo and transportation issues.- Oversee the drivers' check-in process, optimizing efficiency...
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Trilingual Customer Support Specialist
hace 2 semanas
Iztapalapa, México Samsara A tiempo completo**Who we are**Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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Cloud Support Engineer
hace 5 días
Iztapalapa, México RIT Solutions Inc A tiempo completo**Role: Cloud Support Engineer****Location: CDMX Mexico City****Type: Fulltime**2. Driving process improvements, creating technical content (tutorials, videos, articles) to enhance customer experience.3. Providing feedback to AWS teams to improve services based on customer support insights.4. Continuously learning cutting-edge technologies and developing new...
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Cloud Support Engineer
hace 7 días
Iztapalapa, México RIT Solutions Inc A tiempo completo**Role: Cloud Support Engineer** **Location: CDMX Mexico City** **Type: Fulltime** 2. Driving process improvements, creating technical content (tutorials, videos, articles) to enhance customer experience. 3. Providing feedback to AWS teams to improve services based on customer support insights. 4. Continuously learning cutting-edge technologies and...