Customer Service Representative
hace 4 semanas
Our client is a leading provider of cutting-edge solutions in the field of Asset Recovery. Our commitment to innovation and customer satisfaction sets us apart, and we are seeking a dedicated Remote Customer Service Representative to join our dynamic team.**Job Overview**:As a Remote Customer Service Representative you will be our valued subscribers' primary point of contact. You will be crucial in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service. This position offers the flexibility of working remotely, allowing you to contribute to our team from the comfort of your own space.**Working hours: 9 am to 5 pm, US- PST****Hourly rate in USD: $ 6.0****Responsibilities**:- Isue Resolution: Troubleshoot and resolve customer issues, providing effective solutions in a timely manner.- Product Knowledge: Develop a deep understanding of XPLSPro's products and services to assist customers effectively.- Feedback Handling: Gather customer feedback and collaborate with the team to improve products and services.- Training: Stay updated on product updates and participate in ongoing training to enhance your skills and knowledge.- Cross-functional Collaboration: Collaborate with other departments, such as sales and technical support, to ensure a seamless customer experience.**Requirements**:- Previous experience in customer service or a related field is preferred.- High school diploma or equivalent; additional education is a plus.- Customer-centric: Strong commitment to providing exceptional customer service.- Communication Skills: Excellent written and verbal communication skills.- Problem-solving: Ability to analyze issues and provide effective solutions.- Technical Proficiency: Comfortable using customer support software, CRMs, and other relevant tools.- Adaptability: Ability to thrive in a remote work environment and adapt to changing priorities.- Empathy: Empathetic and patient when dealing with customer concerns.- Must have a laptop/desktop which meets the minimum qualifications:- Processor:- Core i5 or higher- RAM - 8GB or higher- Bandwidth Requirements Minimum**:- Download Speed: at least 6 Mbps- Upload Speed: at least 6 Mbps- A quiet, private place in your home where you can work without backgroung**Benefits**- Work from home- Access to diverse projects- Opportunities for professional growth- Collaboration with diverse teams- No commute time- No dress code (unless there’s a meeting)- Eco-friendly work lifestyle- Exposure to a multicultural team- Potential for long-term engagement- Improved work-life balance**About 1840 & Company**1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.G2r0ZJste3
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Customer Service Representative
hace 4 semanas
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish)Company: 1 Customer ServiceLocation: Remote - Mexicali, Baja California**Job Type**: Full-Time (40 Hours per week)Job Summary:Key Responsibilities:- Work with our ticket system to resolve customer inquiries and complaints in a timely manner- Retain customers and resolve customer complaints...
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Customer Service Representative
hace 3 semanas
Desde casa, México Remote Leverage A tiempo completo**Customer Service Representative**Hiring **REMOTE Customer Service Reps -**Multiple positions immediately available.**$1000-$2500 USD per Month**We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business directly,...
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Customer Service Representative
hace 4 semanas
Desde casa, México US Appliance A tiempo completoUS Appliance Repair Customer Service Representative- Give exceptional customer service- Organize and route incoming telephone calls- Able to be multi-player- Computer skills- Use Smartsheet for very basic functions- Must be able to manage time effectivelyCustomer service representative with other office responsibilities.Hourly pay will increase depending on...
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Customer Service Representative
hace 3 semanas
Desde casa, México Motorcycle Safety Academy A tiempo completo**Overview**:A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services.**Pay Rate**:Pay rate is MX$10,000 to MX$13,000**Key...
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Customer Service Representative
hace 2 semanas
Desde casa, México Tele-Helping A tiempo completo**Descripción del empleo**Do you desire to work remotely for United States, Canadien, and UK-based companies?We are looking for English Speaking Mexico-base to work in various roles across North America and Europe.Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the United...
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Dispatcher/customer Service Representative
hace 14 horas
Desde casa, México Local Service Pros Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...
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Bilingual Customer Service Representative
hace 3 semanas
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
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Bilingual Customer Service Representative
hace 1 semana
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
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Bilingual Customer Service Representative
hace 3 semanas
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
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Customer Service Representative
hace 3 semanas
Desde casa, México Anstellen Global A tiempo completoOur client, a professional firm in the Technology industry is looking to engage a Customer Service Representative / Dispatcher, to support the needs of both the clients and staff.This position involves being the primary point of contact for:- Answer all incoming service calls and requests for Technical support.- Assigning and scheduling Technical Resources...
