Banamex - Ops Sup Sr Supervisor - C11
hace 3 semanas
The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations- Conduct training, monitor quality and quantity of team work and provide feedback on performance, including making recommendations on pay increases, promotions, terminations, etc.- Analyze Operations information and make evaluative judgements to solve problems- Responsible for Identifying and resolving routine problems and operational issues with broader departmental impact within established procedures- Identify hiring needs to ensure adequate staffing- Serve as a backup for manager, as needed- Has the ability to operate with a limited level of direct supervision.- Can exercise independence of judgement and autonomy.- Acts as SME to senior stakeholders and /or other team members.- Ability to manage teams.- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.**Qualifications**:- 2-5 years of related business experience including at least one-year supervisory experience- Proficient in Microsoft Office- Proactive leadership and motivational skills- Proven organization and time management skills- Demonstrated problem-solving and decision-making skills- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Experiência mínima de 3 años en procesos de ATM.Preferentemente haber fungido como back up.Capacidad AnalíticaHabilidad en procesos de mejora continuaCapacidades de Negociación y solución de conflictos.Disponibilidad de horario, participa en guardias de fin de semana al menos 2 veces por mes.- **Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time-- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._
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Banamex - Ops Sup Sr Supervisor - C11
hace 6 días
Ciudad de México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Banamex Ops Sup Sr Supervisor
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Banamex - Ops Sup Sr Supervisor - C11 - Ciudad de Mexico
hace 1 semana
Ciudad de México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Banamex-ops Sup Sr Supervisor
hace 3 días
Ciudad de México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Banamex / Ops Sup Supervisor
hace 6 días
Ciudad de México Citigroup A tiempo completoThe Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Banamex / Ops Sup Supervisor
hace 6 días
Ciudad de México Citi A tiempo completoThe Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Ops Sup Sr Supervisor
hace 1 día
Ciudad de México Citi A tiempo completoThe Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed...
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Ops Sup Sr Supervisor
hace 1 semana
Ciudad de México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Ops Sup Sr Supervisor
hace 4 días
Ciudad de México Citi A tiempo completoThe Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Ops Sup Analyst
hace 3 días
Ciudad de México Citibank (Switzerland) AG A tiempo completo## For additional information, please review .Ops Sup Analyst page is loaded## Ops Sup Analystlocations: Ciudad De Mexico Distrito Federal Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (24 days left to apply)job requisition id: The Ops Sup Analyst 2 is an intermediate level position responsible for providing...
